Salesforce Administrator

Role Description This part-time remote Salesforce Administrator role at Dream Way Canada focuses on maintaining and optimizing the organization’s Salesforce environment to support business operations. Day-to-day responsibilities include configuring Salesforce objects and fields, managing user accounts and permissions, and implementing validation rules to ensure clean and reliable data. The Salesforce Administrator will create and update reports and dashboards, troubleshoot system issues, and collaborate with stakeholders to translate business requirements into technical solutions. The role also involves performing regular system audits, supporting data imports and exports, documenting processes, and providing user training and support to promote effective system adoption.
Qualifications

• Candidates should possess Salesforce.com Administration skills, including user management, security settings, and configuration of objects, fields, and workflows.
• Candidates should possess strong Analytical Skills to interpret business needs, analyze data quality, and optimize reports and processes.
• Candidates should possess expertise in Validation Rules to enforce business logic, improve data integrity, and streamline user input.
• Candidates should possess experience creating and maintaining Dashboards and Reports to provide actionable insights to stakeholders.
• Candidates should possess effective Communication skills to collaborate with cross-functional teams, document configurations, and provide user guidance and training.
• Candidates should ideally have a Salesforce Administrator certification or equivalent practical experience.
• Candidates should have familiarity with data management best practices, including data imports, exports, and deduplication.
• Candidates should demonstrate the ability to work independently in a remote environment, manage multiple priorities, and meet deadlines.
• Candidates should have prior experience in a CRM or SaaS environment; experience in Canadian or international business contexts is an asset.