Salesforce Administrator

NetGO has a current opening for a Salesforce Administrator to support a Federal Government client with their digital transformation and modernization programs. In this role, the Salesforce Administrator will provide day-to-day administration and support to subject matter experts and functional leaders across multiple business units.

Responsibilities:

• Ensuring optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Drive improvements in team operations by creating documentation and process
• Importing sales department leads, contacts, and other data.
• Maintaining the sales cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Preparing reports for sales and other departments.

Qualifications:

• Salesforce certified administrator or Salesforce advanced administrator certification. (Optional) Salesforce Platform App Builder certification.
• 2-3 years of experience as a Salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports.