Salesforce Administrator

Company Profile
At Growthline Partners, we excel at engineering and implementing integrated AI enabled cost-effective CRM platforms and solutions for distributors, manufacturers, and project-centric companies. By leveraging leading-end software from companies such as Zoho, Salesforce, Microsoft, and Signals, our certified consultants engineer and implement CRM platforms that are a single source of truth which:

• Support Sales, Marketing and Customer Service on one integrated platform
  

• Integrate with your company’s existing ERP/MRP legacy software
  

• Support RevOps capabilities and advantages
  

• Provides for an excellent customer experience
  

Position Overview

This position is a per contract, remote contract position. This position would be best suited for an independent contractor who is looking to supplement their current “book-of-business.”

Purpose
The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

Major Tasks, Responsibilities & Key Accountabilities

• Create and maintain users, roles, profiles, security settings, custom objects, and fields
  

• Develop and maintain reports, dashboards, workflows, and other automation
  

• Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
  

• Develop, document, and maintain operational processes and procedures related to Salesforce
  

• Provide technical support and training to end-users on Salesforce usage