Salesforce Administrator (Education Recruitment)

Salesforce Administrator

Location: Remote – South Africa

Working Hours: UK Business Hours

Industry: Education Recruitment

Employment Type: Full-Time, Permanent

Salary: Market-Related, Depending on Experience

About the Company

Our client is a well-established UK-based Education Recruitment business specialising in connecting talented education professionals with schools and educational institutions across the United Kingdom.

With a strong focus on delivering exceptional recruitment services, the business is committed to using technology, data and efficient processes to support its recruitment teams and provide an outstanding experience for both candidates and clients.

They are looking for an experienced and proactive Salesforce Administrator to join their growing team remotely from South Africa.

About the Role

As the Salesforce Administrator, you will be responsible for the day-to-day administration, maintenance, optimisation and ongoing development of the company's Salesforce platform. You will work closely with recruitment consultants, compliance teams, management and other key stakeholders to ensure Salesforce supports the business's recruitment operations effectively.

The ideal candidate will have strong technical Salesforce administration skills, excellent problem-solving abilities and a good understanding of recruitment workflows, ideally within the UK recruitment or education sector.

Key Responsibilities

Salesforce Administration & Maintenance

● Manage the daily administration, configuration and maintenance of Salesforce.

● Create and manage user accounts, profiles, permission sets, roles and access controls.

● Configure custom objects, fields, page layouts, record types and validation rules.

● Maintain data accuracy, consistency and integrity across the platform.

● Monitor system performance, troubleshoot issues and provide technical support to users.

● Manage Salesforce updates, releases and enhancements.

Workflow Automation & Process Improvement

● Design, build and maintain automated workflows using Salesforce Flow.

● Identify opportunities to streamline recruitment processes and reduce manual administration.

● Optimise candidate management, client management, vacancy tracking and placement workflows.

● Support automation across recruitment, onboarding and compliance processes.

● Work with stakeholders to translate business requirements into practical Salesforce solutions.

Reporting & Data Management

● Develop and maintain Salesforce reports and dashboards to monitor recruitment performance and business KPIs.

● Support reporting on candidate pipelines, job vacancies, placements, consultant activity and client engagement.

● Manage data imports, exports, cleansing and deduplication.

● Ensure data quality and reporting accuracy across the business.

● Provide management with meaningful insights through Salesforce reporting.

Recruitment Systems & Integrations

● Support Salesforce integrations with recruitment platforms, job boards, email systems and third-party applications.

● Assist with the administration of recruitment-related applications built on or integrated with Salesforce.

● Maintain efficient data flows between Salesforce and other business systems.

● Support the ongoing improvement of candidate and client database functionality.

● Liaise with external Salesforce consultants, developers and software providers where required.

User Support & Training

● Act as the first point of contact for Salesforce-related queries and issues.

● Provide training and guidance to recruitment consultants and internal teams.

● Develop user guides, process documentation and best-practice materials.

● Support user adoption of new Salesforce functionality.

● Gather user feedback and recommend system improvements.

Compliance & Data Security

● Maintain appropriate data security, access permissions and confidentiality controls.

● Assist with the configuration and maintenance of recruitment compliance workflows.

● Ensure candidate and client information is handled securely and appropriately.

Desirable Skills & Experience

● Salesforce Certified Administrator certification.

● Previous experience supporting a recruitment agency or staffing business.

● Experience within UK Education Recruitment.

● Knowledge of recruitment ATS/CRM systems built on Salesforce, such as Bullhorn for Salesforce, formerly Talent Rover, or other recruitment-focused Salesforce applications.

● Familiarity with candidate sourcing, vacancy management, placements and onboarding processes.

● Experience with Salesforce integrations and third-party applications.

● Experience with advanced Salesforce reporting, dashboards and automation.

● Familiarity with Agile project management or Salesforce change management processes.

Ideal Candidate Profile

We are looking for someone who is:

● Proactive and solutions-focused: Able to identify system improvements and implement practical solutions.

● Technically confident: Comfortable managing Salesforce independently and troubleshooting complex issues.

● Highly organised: Able to manage multiple requests, projects and priorities.

● Collaborative: Enjoys working with recruitment consultants and stakeholders across different departments.

● Detail-oriented: Understands the importance of accurate recruitment data and efficient processes.

● Adaptable: Comfortable working in a fast-paced recruitment environment where priorities can change quickly.

Working Arrangements

This is a fully remote position based in South Africa, supporting a UK-based business.

The successful candidate must be available to work UK business hours and have a reliable internet connection and a suitable home-working environment.

How to Apply

If you are an experienced Salesforce Administrator who enjoys improving systems, streamlining processes and supporting business growth, we would love to hear from you.