Salesforce Application Analyst Lead
- Hiring from
- United States
- Work type
- Remote
- Posted
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The Application Analyst Lead provides expertise in technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization’s needs. Leading application administration, this role organizes team resources for gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting, and troubleshooting clinical and/or business applications.
This role serves as the functional and technical lead for the Salesforce platform, driving system optimization, governance, adoption, and continuous improvement. The Salesforce Application Analyst Lead partners with business and technology stakeholders to translate business requirements into scalable solutions that improve operational efficiency and user experience.
The ideal candidate combines Salesforce expertise with strong leadership and business analysis skills to oversee platform enhancements, integrations, release management, data quality, and production support. As a trusted advisor, this individual champions Salesforce best practices and ensures the platform continues to meet evolving business and organizational needs.
Essential Job Function:
- Coordinates, prioritizes, and assigns tasks to meet team deadlines, manages work plans and status updates and determines escalation necessary to manager and leads work groups and provides management, coordination, and communication as needed across teams.
- Provides experience and expertise to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization.
- Assists in leading and managing projects and/or project tasks.
- Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization’s clinical and business needs when building and implementing the system.
- Performs expert-level consulting, system administration and analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions.
- Understands and translates the business/clinical functionality into system configuration and workflow validations.
- Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
- Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
- Provides technical application support, triage, and troubleshooting for complex applications.
- Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
- Maintains knowledge of new technical concepts and solutions and their application to healthcare.
- Assists with implementation and support of third-party systems.
- Performs other duties as assigned.
Education:
- Required: Bachelor's Degree or equivalent experience in relevant field.
Experience:
- Required: 5 years.
Licensure/Certification/Listing:
- Required: If applicable, platform-centric certification required.
Work Shift :
Days/No Weekends (United States of America)On Call Required
YesFTE:
1Job Type:
Full Time (40 Hours/Week)About Us
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
