Salesforce Automation QA-Service Cloud-AccelQ

About Us Infrabyte Technology Solution combines expertise and experience as a Salesforce Partner. The company’s speciality guides its customers through the transformation process by advising them on the best strategies for the implementation of Salesforce solutions. Customers’ needs can be met ad-hoc through customer configuration or customisation. The consultants, business analysts and developers have a large number of certifications and are therefore ready to design and implement the most innovative and complex projects in the field of salesforce technology. Job Description This is a remote position. Service Cloud Sr QA with automation Service Cloud QA with automation: • 6+ years of hands-on experience in both manual and automated testing, with a strong preference for experience using AccelQ on Salesforce and SAP platforms. Any automation tool is also fine. • Proven expertise in Salesforce, particularly within the Service Cloud module. •Strong understanding of Salesforce Security Model: oProfiles, Permission Sets, Roles, OWD Settings, and Sharing Rules. • Proficient in writing complex SOQL and SQL queries for data validation and backend testing. • Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments. • Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows, and validation rules. • Excellent communication and team collaboration skills required • Must have worked in agile projects and have used Jira or any other ALM tools for SDLC