Salesforce Product Owner / Product Manager

We are searching for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset.

The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding.

Responsibilities

• Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
• Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
• Translate business needs into requirements, user stories, and acceptance criteria
• Own and maintain the product backlog
• Support discovery, planning, demos, releases, and adoption activities
• Collaborate with architects, developers, QA, BAs, and business teams
• Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX
• Evaluate alignment between Salesforce and COTS platforms
• Identify risks, dependencies, and business impacts
• Serve as a trusted client advisor

Requirements

• 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
• Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
• Proficiency in Salesforce Platform, Flows, and Custom Objects
• Skills in Salesforce Reports, Dashboards, and Configuration
• Familiarity with enterprise platforms and COTS solutions
• Capability to translate business goals into delivery priorities
• Background in Agile methodologies and stakeholder management
• Consulting mindset with strong communication skills
• Proficiency in English at an Upper-Intermediate level (B2) or higher

Nice to have

• Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness
• Exposure to Veeva, Trueblue, and IQVIA
• Salesforce certifications
• Understanding of integrations, analytics, consent, and engagement processes

We offer

• We connect like-minded people
  • Experience exchange with colleagues from 55+ locations
  • Corporate and social events
  • Enjoyable working environment
• We invest in your growth
  • Personal career development, soft skills and well-being programs
  • Unlimited access to Internal Learning Platform
  • Free English classes with certified teachers
• We cover it all
  • Participation in the Employee Stock Purchase Plan
  • Comprehensive medical package (can be extended to family members)
  • Four trust days per year for personal needs
  • Benefits package (hotels, restaurants, stores and services)

Feel free to work remotely from anywhere across Montenegro or connect with colleagues at our Herceg-Novi and Podgorica offices.

EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.

Thank you for your interest in this position. Please note that only candidates whose experience closely matches the job requirements will be contacted. If you do not receive an email from us, please do not be discouraged - feel free to apply for other positions that better align with your experience. If you have any questions, you can reach us at jobsmontenegro@epam.com.

Hybrid in Montenegro