SR
Salesforce Program Manager
- Salary
- $81/hr
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Job Ttile: Salesforce Program Manager
Job Code: OH 814407
Client: State of Ohio – Department of Children and Youth (DCY)
Location: Columbus, Ohio (Hybrid – Local Candidates Preferred)
Contract Duration: Through June 30, 2027
Rate: $81/hour W2 (all-inclusive) or $90/hour 1099/C2C
Work Arrangement: Primarily remote; one in-person day in Columbus every two weeks
Client: State of Ohio – Department of Children and Youth (DCY)
Location: Columbus, Ohio (Hybrid – Local Candidates Preferred)
Contract Duration: Through June 30, 2027
Rate: $81/hour W2 (all-inclusive) or $90/hour 1099/C2C
Work Arrangement: Primarily remote; one in-person day in Columbus every two weeks
Position Overview
The Ohio Department of Children and Youth (DCY) is seeking an experienced Salesforce Program Manager 4 (PM4) to lead the planning, implementation, governance, and operations of its Salesforce program.
The Program Manager will oversee Salesforce organization setup, application development and rewrites, multiple concurrent projects, vendor coordination, governance, risk management, and delivery. This role requires strong program leadership, business process analysis, workflow automation, and stakeholder management skills to ensure projects meet business, technical, quality, schedule, and budget requirements.
Required Skills
- 7+ years of IT project management experience, including managing multiple projects concurrently.
- 5+ years of business process analysis experience.
- 3+ years of Salesforce experience.
- 3+ years of workflow automation experience.
- Experience managing complex software development, website development, or technology implementation projects.
- Experience with project planning, scheduling, budgeting, risk management, and governance.
- Strong vendor management and stakeholder communication skills.
- Proficiency in Microsoft Visio, Word, Excel, PowerPoint, and Outlook.
- Four-year college degree or equivalent technical study.
Key Responsibilities
- Program Leadership: Define and drive the Salesforce program vision, strategy, roadmap, and implementation plan.
- Project Management: Oversee the end-to-end lifecycle of Salesforce projects, including schedules, budgets, deliverables, resources, and quality.
- Governance & Risk Management: Establish governance processes, identify project risks and issues, and implement mitigation strategies.
- Stakeholder Management: Coordinate with DCY leadership, business subject matter experts, internal IT teams, and multiple vendors.
- Salesforce Implementation: Oversee Salesforce organization setup, application rewrites, platform operations, and enterprise integrations.
- Business Process Improvement: Analyze business workflows and implement Salesforce automation and process improvements.
- Vendor Management: Coordinate Salesforce implementation partners, strategic consultants, and project teams.
- Change Management & Training: Support user adoption, training programs, onboarding, and enablement resources.
- Reporting & Communication: Conduct status meetings, track milestones and action items, prepare reports, and communicate project progress to leadership.
- Documentation: Develop and maintain project charters, work breakdown structures, project schedules, implementation plans, test plans, and deployment plans.
Preferred Qualifications
- Experience leading large-scale Salesforce implementations.
- PMP certification.
- Experience leading digital workflow automation projects.
- Experience establishing governance processes for enterprise Salesforce programs.
Primary Skills
Salesforce, Program Management, IT Project Management, Business Process Analysis, Workflow Automation, Salesforce Governance, Project Planning, Vendor Management, Risk Management, Change Management, Digital Transformation, PMP, Microsoft Visio, Excel, Word, PowerPoint, Outlook, Stakeholder Management.
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
