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SAP DBM (Dealer Business Management) Senior Consultant

Nttdata SolutionsOperations & Admin
Hiring from
Malaysia
Work type
Hybrid
Posted
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Job Description


At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

We are part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work.

With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

Make this the place where you grow.


What makes us special:

What makes us special:

■ Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
■ Diversity & Inclusion (e.g. various initiatives & communities)
■ Flexible working hours, (e.g. hybrid working)
■ Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities
■ Company health benefits (e.g. Health Insurance, Optical, Dental and Medical checkup benefits)

Do you love challenges?

We are looking for a highly experienced SAP DBM Senior Consultant (L3) to provide advanced Application Management Support (AMS) for SAP Dealer Business Management (DBM), Vehicle Management System (VMS), Warranty, and Automotive SD/MM processes.

The Senior Consultant will lead complex issue resolution, oversee design improvements, coordinate across multiple functional and technical teams, and support key stakeholders. This role requires strong DBM domain mastery, leadership-level coordination, and deep cross-module integration expertise.

Key Responsibility Areas

AMS & Production Support

  • Lead resolution of complex, cross-functional DBM issues across SD/MM/FI/CO.
  • Perform in-depth root cause analysis and define long-term preventive solutions.
  • Oversee stability of operational cycles (workshop operations, billing, closing).

Senior-Level SAP DBM Functional Expertise

  • Lead configurations for:
    • Vehicle Sales & After-Sales
    • Workshop Service Operations
    • Warranty processes & validations
    • Vehicle Master Data (VMS integration)
    • SAP DBM pricing, vouchers, coupons, condition-based pricing
    • Able to perform ABAP task
  • Support end-to-end service order lifecycle & appointment processes.
  • Provide expert advisory in automotive dealership processes.

SAP SD/MM/FI Integration

  • Resolve complex integration issues across SD, MM-IM, FI-CO.
  • Lead impact assessment for new enhancements, CRs, or process changes.
  • Ensure end-to-end correctness of billing, pricing, tax, goods movement, and account postings.

Enhancements, Solution Design & Project Coordination

  • Lead requirement gathering workshops with business stakeholders.
  • Prepare and validate Functional Specifications for complex CRs.
  • Coordinate with ABAP, PI/PO, Integration & Basis teams for delivery.
  • Oversee SIT, UAT, regression testing cycles and ensure smooth transport management.

Leadership & Cross-Team Coordination (Key focus area)

  • Act as primary coordinator for DBM-related initiatives within AMS & projects.
  • Align efforts between functional teams (SD, MM, FI), technical teams, and customer stakeholders.
  • Lead discussions with customers during escalations, workshops, and planning sessions.
  • Mentor L1–L2 consultants and ensure knowledge sharing within the team.

Convince us with your potential!

Qualification, Critical Knowledge, Skills & Experience

  • Minimum 6+ years SAP DBM / VMS / Automotive SD-MM experience with multiple full lifecycle cycles.
  • Strong hands-on configuration in DBM modules, Warranty, and VMS.
  • Deep integration understanding across SD, MM, FI/CO.
  • Proven experience handling complex incidents and large-scale CRs.
  • Experience in SAP ECC and/or SAP S/4HANA Automotive.
  • Strong documentation, analytical, and presentation skills.

Preferred Skills

  • Knowledge of SAP Warranty Management.
  • Experience with S/4HANA Public/Private Cloud.
  • Ability to perform basic ABAP debugging (advantage).

Soft Skills

  • Excellent coordination and stakeholder management abilities.
  • Strong communication; able to lead customer-facing discussions.
  • Proactive, structured, solution-oriented mindset.
  • Ability to manage and mentor junior consultants

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