SAP HCM

Job Title: SAP Senior Technical Support Engineer

Location: Columbia, SC 29201 Hybrid – Onsite schedule will be determined by the hiring manager after the start date.

Duration: 12 Months (Possibility of Extension)

Interview: 1 Round – Virtual/Online

Required SkillsEducation:

Bachelor's Degree or 4+ years of equivalent work experience.

• 4+ years of SAP HCM Functional experience in a professional environment.
• Understanding of SAP Portal technology.
• Functional knowledge of SAP HCM and SAP SuccessFactors.
• Experience with Mail Services in SAP through Standard API.
• General understanding of accounting processes.
• Knowledge of enterprise-level applications, including ERP systems.
• 1+ years of SAP Workflow experience.

Preferred Skills

Experience with three full life cycles of SAP project implementation.

Key Responsibilities

Provide functional and technical support for SAP HCM applications, including analysis, development, testing, troubleshooting, and issue resolution.

• Develop, test, debug, and implement SAP ABAP programs and modifications within HCM modules.
• Configure SAP Enterprise Structure, including Personnel Areas, Personnel Subareas, Employee Groups, and Employee Subgroups.
• Create and maintain Organizational Plans and Organizational Structures within SAP HCM.
• Support SAP HCM components, including Personnel Administration (PA), Organizational Management (OM), Time Management, and Payroll Management.
• Work with SAP SuccessFactors, including Learning Management, Performance and Goals Management, and Succession and Development.
• Support legacy ERP data migration into the SCEIS SAP environment, including data analysis, mapping, translation, cleansing, and validation.
• Perform data migrations and updates using SAP LSMW, EpiUse Data SyncManager (DSM), and BDC programming, including Session and Call Transaction methods.
• Work with SAP HR Cluster Tables, Dynamic Actions, and SAP Portal/Fiori technologies.
• Develop and maintain WRICEF objects (Workflow, Reports, Interfaces, Conversions, Enhancements, and Forms) within SAP ERP HCM.
• Perform data retrieval using SAP Ad Hoc Query, Report Painter, and SAP tables.
• Collaborate with functional consultants, developers, business analysts, and system owners to design and implement efficient SAP solutions.
• Investigate and resolve SAP application issues, including program performance problems and production defects.
• Research and evaluate SAP OSS Notes and apply necessary software fixes and updates.
• Perform unit testing, develop test scripts, document results, and support project milestones and signoffs.
• Maintain technical documentation, support logs, configuration records, and development documentation.
• Provide technical guidance to functional teams and support ongoing SAP system enhancements.
• Provide after-hours SAP production support as required.

SAP Functional and Technical Environment

SAP HCM: Personnel Administration, Organizational Management, Time Management, Payroll Management.

• SAP SuccessFactors: Learning Management, Performance and Goals Management, Succession and Development.
• SAP Technical: ABAP, WRICEF, SAP Workflow, BDC, LSMW, SAP HR Cluster Tables, Dynamic Actions.
• SAP Tools: EpiUse Data SyncManager, Report Painter, Ad Hoc Query, SAP OSS Notes.
• Enterprise Applications: SAP ERP, SAP Fiori Portal, Finance, Materials Management (MM), Supplier Relationship Management (SRM).