SAP IS-U Retail Access Management Analyst(W2 only)

SAP IS-U Retail Access Management Analyst( W2 only)

• Location: Remote with 25% travel to NY or Portland, ME or Orange, CT

• Client Domain: Utilities

• Duration: 12+ months

• Interview Mode: video

• Work Authorization: any valid US work authorization

Visa sponsership for H1b available

Job Description:

• 7+ years of SAP experience and must have IS-U experience
• Provide strategic and in-depth research, analysis, and recommendations related to Customer Service business processes, operational performance, and continuous improvement initiatives.
• Document business requirements and support compliance with applicable regulatory, operational, and internal control requirements.
• Serve as a subject matter expert (SME) for Retail Access processes, including supplier-related transactions, enrollment and change activities, market requirements, exception management, and regulatory and operational support.
• Act as a liaison between the business area and technical support organizations to ensure business needs are properly documented and translated into technical requirements.
• Support business process analysis, procedure development, workflow optimization, issue resolution, testing, validation, and implementation of operational improvements.