SAP Procurement Ariba Analyst

🔍 WE'RE HIRING: SAP Procurement Applications Support Analyst – Ariba / Fieldglass

📍 Location: (Remote)

📅 Duration: 12 Months Contract

About the Role:

As an Analyst, Procurement Digital Applications Support, you will provide Level 2 functional and technical support for digital procurement solutions, with primary responsibility for eCatalogues, SAP Ariba Sourcing and Contracts, and SAP Fieldglass. You will diagnose incidents, resolve application and data issues, coordinate technical fixes across internal and external technology teams, support change releases and continuous improvement. The role works closely with Procurement, business users, platform owners, SAP support teams and external partners to maintain reliable services and a consistent user experience.

SAP Ariba Sourcing and Contracts

• Support sourcing and contract-based user queries and adhoc technical support request.

• Support contract workspaces, templates, clauses, document assembly, tasks, approvals, amendments, expiries, metadata and access controls.

• Investigate user provisioning, role, group, permission, notification and workflow issues, escalating configuration defects where required.

SAP Fieldglass

• Monitor interface health for contingent workforce and services procurement transactions from requisition or statement of work through approval, time, expense and invoicing.

• Investigate worker onboarding, supplier access, rate, cost object, approval, time sheet, tax, invoice and integration exceptions.

• Coordinate issue resolution with business process owners, managed-service providers, suppliers, identity teams and SAP Fieldglass support.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, Business, Supply Chain, Procurement or a related discipline, or equivalent relevant experience.

• Relevant experience in application support, procurement systems, business analysis, systems administration or digital product operations.

• ITIL Foundation, SAP Ariba, SAP Fieldglass, SAP procurement or ServiceNow certification is desirable.

• Experience supporting SAP ECC or SAP S/4HANA procurement integration, identity and access management, supplier enablement, APIs, middleware or SAP Business Network is desirable.