SAP - Sales Operations & Process Improvement Specialist

SAP (S/4HANA) – Sales Operations & Process Improvement Specialist

Salary: Up to £50,000 per annum

Location: Hatfield, Hertfordshire

Working Pattern: Full Time, Permanent | Hybrid – 2 days working from home

What You Need to Know About This Employer

• A highly successful, global organisation with an excellent reputation and a strong presence in the UK.
• A collaborative environment where new ideas, initiative and a proactive approach to improving operational processes and systems improvements are genuinely valued.

Purpose of the Role

• We are looking for an experienced Sales Operations or Supply Chain professional with strong SAP S/4HANA expertise to support day-to-day operations, drive process improvements and coordinate system projects.
• Working closely with the Operations Manager and internal SAP technical teams, you'll identify opportunities to improve efficiency, support system testing and help implement practical solutions that streamline existing processes.

Job Responsibilities

• Work extensively within SAP S/4HANA, supporting end-to-end sales order processing, purchasing processes, material records and pricing conditions.
• Maintain and update SAP records, carrying out front-end changes to customer, material and pricing information as required.
• Review existing operational processes, identifying opportunities to reduce manual administration, improve accuracy and streamline workflows.
• Coordinate SAP improvement projects, working closely with internal technical teams and cross-functional stakeholders to progress changes and improvements.
• Take ownership of SAP user acceptance testing (UAT), preparing test scenarios, testing system modifications, documenting results and coordinating feedback and retesting.
• Produce process flows, procedures and supporting documentation to ensure changes are clearly communicated and understood.
• Support the implementation of new processes and SAP functionality, providing guidance and training to colleagues and ensuring improvements are successfully adopted.

Skills and Attributes

• Strong hands-on SAP (S/4HANA would be a huge benefit), ideally gained within Sales Operations, Supply Chain, Customer Operations or Order Management.
• Good working knowledge of end-to-end sales order and purchasing processes, including material creation, record amendments and pricing condition changes.
• Experience in SAP system testing, UAT, process improvements or system implementation projects.
• Strong organisational and project coordination skills, with the ability to manage multiple priorities and work closely with technical and operational teams.
• Naturally inquisitive and solutions-focused, with the confidence to question existing processes, investigate issues and suggest practical improvements.
• Proactive, organised and comfortable taking ownership, following actions through and working in a busy, fast-paced environment.