SAP Service Management Lead

Our Client is looking for an SAP Service Management Lead for a contract engagement.

Start: December 2026

Duration: 13 months

Workload: December (5 days); January (10 days); February (10 days); March - December 2027 (full-time)

Location: Vaughan, ON - MUST LIVE in the Greater Toronto Area

Work Arrangement: Hybrid; 50% onsite

Role: The Lead is needed to lead one rollout stream end-to-end from a functional perspective. They align business requirements, template fit, feasibility, dependencies and key decisions with central and local teams. The role combines SAP architecture skills, product expertise and business process knowledge.

Responsibilities

• Rollout & Project Delivery: Manage rollout phases, milestones, risks, dependencies and delivery governance.
• Leadership & Coordination: Coordinate multiple expert roles and lead cross-functional teams without direct line authority.
• Stakeholder & Communication: Align central, local, IT and business stakeholders and drive clear escalation paths.
• Analytical Thinking & Problem Solving: Identify blockers, structure issues and define pragmatic mitigation actions.
• Global Collaboration & Cultural Awareness: Work effectively across global, stream and country organizations.
  
  

Requirements

• B2C Service
• Field Service
• C4C Integration (nice to have)
• FI/CO, MM, SD Integration
  
  

Must have Work Authorization for Canada.

The Addmore Group is the premier provider of SAP related resources in Canada and the US. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.