SAP Source-to-Pay & Operations Practice Lead - w/m/d

The future looks like you

With over 1,300 stores in 17 European countries and more than 27,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers high-quality and long-lasting fashion at affordable prices for all. We are building on 184 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values. We are united by our passion for fashion and consumers. We believe that affordable and high-quality fashion is not contradictory to caring for people & the planet. We see ourselves as an always-on learning community, always forward thinking and acting to develop our business and innovate the industry. Only when we work together as a team we can face challenges and find innovative solutions. This is your chance to join the C&A Technology team as a SAP Source-to-Pay & Operations Practice Lead!

We are seeking a SAP Source-to-Pay & Operations Practice Lead to join our SAP CoE, who understands retail processes and will work in a challenging, purposeful and dynamic SAP environment. You will lead teams that combine functional knowledge and experience (e.g., Order-to-Cash, Pricing, Inventory management, Logistics, Warehouse Management, Supply Planning, Procurement etc.) with expertise in SAP solutions (e.g., SAP S/4HANA, SD, MM, EWM, IBP, Omnichannel OSTA/OMSA, Ariba etc.) to deliver and continuously improve end-to-end fulfillment, with a focus on SAP innovations and best practices.

This role will combine solid SAP expertise across Source-to-Pay and Operations with proven people leadership to drive best-in-class capabilities (e.g., sales orders, pricing procedures, billing, material and inventory management, warehouse execution, omnichannel order fulfillment, integrated supply planning, integration with Finance, e-commerce and logistics systems, etc). You will own the solution roadmap and be responsible for the full lifecycle, from requirements and process design to delivery, production support and continuous improvement, while guiding and developing a high-performing, cross-functional team of consultants and analysts. A customer-centric mindset, strong collaboration with business stakeholders and the Tech and SAP CoE teams, and a passion for continuous learning and knowledge sharing are critical to success in this role.

Your responsibilities

• Own the solution roadmap for Source-to-Pay and integrated supply planning, in close collaboration with E-Commerce, Customer Service, Warehouse Operations, Supply Chain Planning, Finance and Tech teams.
• Lead requirements gathering, process design and fit-gap analysis, managing external suppliers and SAP partners where needed.
• Manage delivery of initiatives in your area, including scope, timelines, budget, risks and stakeholder communication, and step in with hands-on configuration, testing and troubleshooting when required.
• Oversee production support, incident and change management and continuous improvement, aiming to reduce incident volume and improve order cycle times, warehouse throughput and forecast accuracy.
• Lead, develop and mentor a team of consultants and analysts across SD, pricing, MM, EWM, SAP IBP and Omnichannel, setting priorities and fostering a culture of knowledge sharing.
• Establish and enforce CoE standards, governance, documentation and best practices, partnering with other CoE and Tech teams to drive standardization, controls and efficiency.

What you bring

• 7+ years of SAP experience, with at least 5 years focused on Sales & Distribution, pricing, warehouse and logistics execution and/or supply planning.
• Hands-on experience with SAP SD (sales orders, pricing procedures, billing, output determination, credit management) and SAP pricing configuration (condition technique, access sequences), plus working knowledge of SAP MM.
• Experience with demand and/or supply planning and its integration with SAP ERP, and with SAP Omnichannel solutions (OSTA and OMSA).
• Proven experience leading or supporting SAP implementations, rollouts or enhancements end to end, with a strong understanding of order-to-cash and its integration with FI/AR, FI/CO, e-commerce platforms and warehouse or transportation systems.
• Demonstrated ability to lead and develop a team, with excellent communication skills and the ability to translate between business and technical stakeholders.
• Bachelor’s degree in Information Systems, Supply Chain, Business, Engineering or a related field (or equivalent experience)
• Nice to have: SAP EWM, SAP certification (SD, MM, IBP), S/4HANA migration or greenfield, SAP TM or Ariba, CoE and multinational experience.

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• A flexible hybrid work environment
• An employee discount of 20% in C&A stores
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture