SAP SuccessFactors & Payroll Lead

Infosys Consulting is seeking an experienced SAP SuccessFactors & Payroll Lead to lead the HXM and payroll workstream on a greenfield SAP S/4HANA Cloud Public Edition program for an Australian organisation. SAP SuccessFactors will be the core HXM platform, with SAP SuccessFactors Employee Central Payroll (ECP) as the payroll engine.

You will own the end-to-end HR and payroll processes, from hire to retire and through every pay cycle. You will lead the design, build, testing, and deployment of Employee Central, the broader SuccessFactors suite, time management, and an Australian payroll solution that is compliant, accurately interprets Modern Awards and Enterprise Agreements, and integrates with S/4HANA Cloud Public Edition.

This is a hands-on leadership role. You will bridge business processes and system design, lead functional and payroll teams, build confidence with the client and the delivery team, and make sure the solution is stitched together end to end and ready for a successful go-live.

Key Responsibilities

1. End-to-End HR and Payroll Process Leadership

• Own the end-to-end hire-to-retire process landscape, including recruitment, onboarding, employee data management, organisational management, movements and promotions, leave, time, performance, compensation, learning, termination, offboarding, and final pay.

• Own the end-to-end pay cycle, from time capture and award interpretation through payroll processing, validation, payments, statutory reporting, finance posting, and reconciliation.

• Lead process design workshops with HR, payroll, finance, and IR stakeholders, and produce future-state process maps, business rules, and process design documents.

• Make sure processes work seamlessly across SuccessFactors modules, ECP, time and rostering tools, and S/4HANA Cloud Public Edition, with clear ownership of data and handoffs at each step.

• Identify process improvements and simplification opportunities, aligned with SAP best practice, fit-to-standard, and clean-core principles.

• Work with the client on change impacts, role mapping, and the future HR and payroll operating model.

2. SuccessFactors Solution Design and Build

• Lead the design and build of SAP SuccessFactors across Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking, Time Off, and People Analytics.

• Define the Employee Central foundation, including organisational structure, position management, foundation objects, MDF objects, business rules, workflows, and role-based permissions (RBP).

• Design complex employee scenarios, including rehires, concurrent employment, global assignments, casual and fixed-term employment, and terminations.

• Lead fit-to-standard workshops following SAP Activate methodology, and govern design decisions through a clear decision log.

3. Payroll Leadership (SAP SuccessFactors Employee Central Payroll)

• Lead the end-to-end design and build of the Australian payroll solution in ECP, including payroll schemas, personnel calculation rules (PCRs), the wage type catalogue, and Australian-specific infotypes (e.g., IT0188 Tax, IT0220 Superannuation, IT0227 TFN).

• Design and oversee EC-to-ECP replication, including point-to-point (PTP) integration, mappings, and error handling processes.

• Design compliant processing for PAYG withholding, superannuation guarantee, salary sacrifice and salary packaging, FBT reporting, termination payments (ETPs, unused leave, redundancy), and back pay and retrospective calculations.

• Lead Single Touch Payroll (STP Phase 2) design, including disaggregation of gross, income types, wage type alignment, and ATO reporting and finalisation.

• Design superannuation processes that comply with Payday Super, including payment timing, clearing house integration, and reconciliation.

• Design leave accruals and entitlements under the National Employment Standards (NES), including annual leave, personal/carer's leave, and state-based long service leave.

• Design solutions for payroll tax across states and territories, workers' compensation, garnishees, child support deductions, and statutory reporting.

• Design payroll posting from ECP to S/4HANA Cloud Public Edition, including GL mapping, cost assignment, and reconciliation, as well as bank and superannuation payment files.

• Set up Payroll Control Center and payroll validation processes to support a controlled, auditable pay cycle.

4. Time Management and Award Interpretation

• Lead the design of time management and award interpretation for a workforce covered by Modern Awards and Enterprise Agreements, including penalty rates, overtime, allowances, shift loadings, minimum engagements, and broken shifts.

• Design the end-to-end time-to-pay process across SuccessFactors Time Tracking, ECP time evaluation, and rostering and award interpretation tools such as ShiftMatch (or similar platforms).

• Make sure award rules are accurately configured, traceable to the relevant award or agreement clauses, auditable, and maintainable as awards and agreements change.

5. Integration and Data

• Work with integration and S/4HANA architects to define integrations between SuccessFactors, ECP, and S/4HANA Cloud Public Edition, including workforce and cost centre replication and finance posting, using SAP-delivered standard integrations and SAP Integration Suite where possible.

• Lead the HR and payroll data migration approach, including data mapping, cleansing, year-to-date and leave balances, mock loads, and reconciliation.

• Make sure data privacy, access controls, and segregation of duties meet the Privacy Act 1988 and client security requirements.

6. Testing, Parallel Payroll, and Go-Live

• Own the HR and payroll test strategy, including unit testing, SIT, UAT, and regression testing of end-to-end processes.

• Define and lead a robust parallel payroll strategy, including multiple parallel cycles, reconciliation at gross, net, tax, superannuation, and wage type level, tolerance thresholds, root-cause analysis, and formal sign-off criteria.

• Lead cutover planning for HR and payroll, including balance migration, first pay readiness, and STP continuity.

• Support go-live and hypercare, and lead transition to BAU support with documentation, knowledge transfer, and release management for SuccessFactors' half-yearly releases.

7. Team and Stakeholder Leadership

• Lead the SuccessFactors and payroll workstream, including functional consultants, payroll specialists, and technical developers across Infosys, client, and partner teams.

• Build trust and confidence with client HR, payroll, finance, and IT stakeholders, acting as their trusted advisor throughout the program.

• Manage workstream plans, risks, issues, dependencies, and status reporting to program leadership.

• Mentor and develop team members, and contribute to the Infosys Consulting SAP HXM practice through reusable assets, thought leadership, and pre-sales support where required.

Essential Skills and Experience

• 14+ years of SAP HCM / HXM experience, including at least 10 years in SAP SuccessFactors and at least 2 full-lifecycle implementations in a lead role covering both SuccessFactors and payroll.

• Strong end-to-end knowledge of HR and payroll business processes, from hire to retire and across the full pay cycle, with the ability to connect process design to system design.

• Deep expertise in SAP SuccessFactors Employee Central, including position management, and strong working knowledge of the other SuccessFactors modules.

• Hands-on experience designing and building SAP Employee Central Payroll (or SAP HCM on-premise payroll) for Australian organisations, including schemas, PCRs, and wage type catalogues.

• Strong understanding of EC-to-ECP replication and how complex scenarios such as rehires, concurrent employment, and terminations flow through to payroll.

• Strong Australian payroll knowledge, including:

– Modern Awards, Enterprise Agreements, and the Fair Work Act 2009

– National Employment Standards and leave entitlements, including state-based long service leave

– Single Touch Payroll Phase 1 and Phase 2 requirements and ATO reporting obligations

– Payday Super, superannuation guarantee, PAYG withholding, salary packaging, and FBT

– Payroll tax across states and territories, and termination payment rules

• Experience designing time management and award interpretation solutions, including complex rules such as broken shifts, overtime, and penalty rates, and integration with tools such as ShiftMatch or comparable platforms.

• Proven experience planning and leading payroll parallel runs and payroll go-lives.

• Strong stakeholder management and communication skills, with the ability to explain complex payroll and process concepts in plain language.

Desirable Skills and Experience

• Experience delivering SuccessFactors and ECP as part of an S/4HANA program, ideally S/4HANA Cloud Public Edition on a greenfield basis using SAP Activate.

• SAP certifications in SuccessFactors Employee Central and/or Employee Central Payroll; additional module certifications are highly regarded.

• Experience with large, shift-based, or highly unionized workforces (e.g., health, aged care, retail, hospitality, government, mining, or utilities).

• Experience with payroll remediation, underpayment reviews, or wage compliance programs.

• Experience migrating from legacy payroll platforms (e.g., SAP HCM on-premise, Chris21, Aurion, Preceda, or similar) to ECP.

• Exposure to SAP BTP, SAP Build Work Zone, or Employee Central Service Center.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.