Scheduler & Dispatch Specialist

Scheduler & Dispatch Specialist Company: ASF Clean Team Location: Remote / Hybrid – California Residents Only Bay Area familiarity required On-Site Requirement: Twice per month Office Location: Oakland, CA Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly) ⸻ About ASF Clean Team ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws. ⸻ Why Work With Us • Established & Trusted Company serving residential, commercial, and government clients • Structured Operations & Clear Expectations • Supportive Leadership & Team Culture • Opportunities for Growth & Advancement • Compliance-Focused Workplace (labor, safety, and payroll standards) ⸻ Position Overview ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote , with required in-person attendance twice per month for training, operational alignment, and collaboration. The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area. ⸻ Key Responsibilities • Build, manage, and adjust daily and weekly schedules for field technicians • Dispatch crews and make real-time schedule changes as needed • Optimize routing using Bay Area geography, traffic, and job density • Communicate confirmations, delays, reschedules, and updates to customers • Track job status, completions, go-backs, and follow-ups • Provide crews with job details, notes, safety instructions, and access requirements • Coordinate with Operations Management to reduce overtime and improve efficiency • Ensure scheduling practices align with California meal/rest break and overtime laws • Maintain accurate documentation in scheduling and CRM systems ⸻ Required Qualifications • Minimum 5 years of experience in scheduling, dispatching, or service coordination • Strong working knowledge of San Francisco Bay Area geography and routes • Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar) • Excellent verbal and written communication skills • Highly organized, detail-oriented, and able to work independently • Comfortable managing multiple priorities in a fast-paced environment ⸻ Preferred Qualifications • Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance) • Prior experience working in a remote or hybrid role ⸻ Work Expectations & Compliance • At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law • Non-Exempt Position: Eligible for overtime in accordance with California law • Safety-First Mindset: Adherence to company and regulatory safety policies • Professionalism & Reliability: Punctuality, responsiveness, and accountability are required • Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law ⸻ Schedule • Monday–Friday • Occasional weekends based on workload • Full-time hours with overtime as required • Schedule adjustments may be necessary to meet operational or public works requirements ⸻ Compensation & Benefits • Hourly Rate: $22–$26+ per hour (DOE) • Overtime paid per California law • 401(k) Retirement Plan (via ADP) • Medical Insurance (50% employer-paid) • Paid Sick Leave: 48 hours per year 2026 • Paid safety and professional training • Remote Work Stipend: Internet and computer stipend provided • On-site training required for hybrid role • Career advancement opportunities ⸻ Remote / Hybrid Equipment Requirements • Reliable high-speed internet • Personal computer capable of supporting scheduling and CRM software • Dual monitors recommended • ASF Clean Team does not provide home-office equipment • All necessary equipment will be provided when working on-site ⸻ Professional References Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process. ⸻ How to Apply Email the following to [email protected] : • Resume • Two professional references Incomplete applications may experience processing delays. Flexible work from home options available. Compensation: $22.00 - $26.00 per hour About ASF Clean Team Our Mission Be the best. Provide superior cleaning services for homes and businesses in our region. Develop long-term, mutually beneficial relationships with our clients. Provide opportunities for our team members to grow, both personally and professionally. Be good neighbors. Serve our community. Our Commitments Safety: Licensed, Bonded, and Insured. Our equipment is state of the art, and meticulously maintained. Our safety training, protocols, and practices exceed government and industry standards. Respect: When you invite us into your home or business, we will treat you, your family, and your property with care and courtesy. Always. Quality: We take massive pride in our work. Taking that extra step to make sure our clients are always completely satisfied is just who we are.