Scheduling Coordinator

Location: Halifax, NS
Schedule: Full Time, 6 month contract
Type of Work: Days, Evenings and Weekends
Hourly Rate: $20.40

Carecor Health Services is looking for dedicated and compassionate Scheduling Coordinators to join our amazing team.

The Scheduling Coordinator plays a crucial role in healthcare settings by ensuring that healthcare providers are scheduled effectively to meet the needs of clients. This involves a variety of tasks and responsibilities: Understanding Staffing Requirements, Maintaining Provider Availability Information, Matching Providers to Shifts, Communicating Schedules, Handling Schedule Changes and Reporting. This role requires strong organizational skills, excellent communication abilities, and a keen attention to detail. The Scheduling Coordinator must be able to balance the needs of clients with the availability of healthcare providers to ensure that all shifts are covered. They must also be able to adapt quickly to changes and handle scheduling issues efficiently and effectively.

Availability:
• 37.5 hours per week, 8 hour shifts
• Hours of Operation for the Scheduling Department are 5am – 9pm.
• Must be available for a variety of shifts; days, evenings, nights, weekdays, and weekends.

Office Location
7071 Bayers Road, Unit 276, Halifax, NS

Why Join Us

• Join for the job, stay for the experience – Carecor proudly holds contracts with leading healthcare facilities across Nova Scotia which provide a safe and fully supported work environment. Our diverse placements help develop your career with each new experience.
• Get the shifts you want when you want – We empower you to take charge of your career by providing flexible schedules to match your changing personal and professional needs. Our experienced staffing coordinators, many of whom are previous healthcare workers, understand your needs first-hand and will match you with the best shifts. Your shift choices are endless!
• Competitive benefits - Working in an industry that is focused on taking care of others, we are proud to help take care of you. Enjoy competitive pay and an employee group benefits program to suit your health, dental, and life insurance needs.
• Be your best self – We care about your well-being. Our team is dedicated to building strong relationships with our people by actively listening to needs and providing tools, guidance, and support to be successful. Your time with us can accommodate career growth as you advance your education and professional credentials.

Key Responsibilities
The Scheduling Coordinator performs any combination of the following duties under the supervision of the Scheduling Office Supervisor. The Scheduling Coordinator reports to the National Staffing Office Manager.
• Scheduling healthcare providers/employees by matching the staffing requirements of Carecor’s clients.
• Contact healthcare providers/employees to determine availability.
• Match available healthcare providers/employees to facility client requests.
• Provide excellent customer service – first contact by phone, in person and electronically for Clients.
• Manages requests in a timely manner, based on priority, Up-sells and offers service to Clients
• Update Scheduling Software.
• Record and document all requests, schedules, and communications into scheduling software program and on manual systems as required.
• Assist with payroll and invoicing issue investigations.
• Initiate Instant Pay requests for healthcare providers.
• Print daily reports as defined, forward and file as required.
• Promote Carecor’s staffing services to facilities and health care providers.
• Participate in special projects and meetings as assigned by the Supervisor.
• Staffing Office Meets target goals related to staffing productivity indicators; (inbound/outbound calls fill rates, offering staff out.
• Other duties as required.

Job Qualifications
• Grade 12 High school diploma or equivalent.
• Strong computer/technology skills; including employee databases, scheduling systems, other computer programs, and Microsoft systems (PowerPoint, Word, Excel, Outlook).
• Strong communication (written, verbal, non-verbal) skills.
• Conflict resolution skills.
• Strong teamwork skills, outgoing personality, and strong conflict resolution skills.
• Takes initiative. Ability to work independently.

Requirements
• Must be able to read, write and speak fluent English.
• Must possess evidence showing the legal right to work in Canada and all licenses as required for employment in Nova Scotia, per the qualifications noted in the Education and Training section.
• Willing to undergo a Police Background Check and/or Vulnerable Sector Search as a condition of employment, with ‘clear’ results and renewed as required by Carecor policy.
• Must be fully vaccinated for COVID-19 (minimum 2 doses).

About Us

• For over 40 years, proudly helping healthcare workers take control of their career.

• Carecor Health Services Ltd. (Carecor) is a subsidiary of Bayshore HealthCare, a leading provider of home and community health care services.
• Carecor is in accordance with provincial Accessibility regulations as well as Provincial Human Rights Code legislation.
• We thank all applicants who apply. Only those selected for an interview will be contacted.