Scrum Master

Job Title: Expert Kanban / Flow Coach

Location: 1000 Brussels, Belgium

Duration: 01/01/2027 - 31/12/2027

Work Regime: Full Time

Mode of work: Hybrid (2-3 days per week onsite)

Languages: Dutch, French, English

Job Description

• Client develops and maintains several critical business applications. The majority of development teams today work according to Scrum and ensure the development of new features, application maintenance, incident management and changes related to legislative changes.
• In this context, the ICT of the Client wants to improve the control of its workflows, strengthen the predictability of its deliveries, reduce dependencies and waiting times, and promote continuous improvement based on objective data.
• Purpose of the mission:
• The Kanban / Flow Coach Expert supports several Scrum teams, their Scrum Masters and Product Owners to improve workflow management and delivery capacity.
• The approach sought is pragmatic and focused on the operational realities of the teams. The consultant acts as a coach, facilitator and Kanban expert, without hierarchical responsibility.

Expected results:

Improved flow visibility

• Map out existing workflows and different types of requests.
• Make queues, blocks, dependencies, and traps visible.
• Define or evolve work visualization practices.
• Support the gradual introduction of Kanban principles into an existing Scrum environment.

Improved predictability

• Set up and use relevant flow indicators (Lead Time, Throughput, Work In Progress, Blocked Work, etc.).
• Help teams interpret data and identify areas for improvement.
• Use historical data to support delivery forecasts.
• Measure and communicate the impact of improvement actions.

Support for teams and Scrum Masters

• Coach Scrum Masters in the integration of Kanban and Lean practices.
• Supporting teams in the continuous improvement of their work system.
• Foster autonomy, self-organization, and fact-based decision-making.
• Help effectively manage different types of work (projects, maintenance, incidents, urgent requests, etc.).

Improved collaboration between teams

• Identify and visualize cross-team dependencies.
• Facilitate coordination around priorities, risks and deliveries.
• Implement visual management practices that promote collective decision-making.

Facilitation and knowledge transfer

• Design and facilitate workshops for improvement, retrospective, flow mapping and problem solving.
• Train and coach Scrum Masters, Product Owners and team members.
• Contribute to the development of internal skills in order to gradually make the organization autonomous.

Profile sought:

The candidate demonstrates significant experience in:

• Coaching Agile teams as a Scrum Master, Flow Coach or equivalent role (at least 10 years);
• Practical implementation of Kanban in software development environments (at least 5 years);
• process improvement based on the analysis of data and flow indicators (at least 5 years);
• facilitation of workshops and coaching of multidisciplinary teams (at least 10 years);
• collaboration with Product Owners, managers and business stakeholders (at least 10 years).

Expected skills:

• Excellent command of Scrum, Kanban and Lean principles.
• Mastery of flow metrics (Lead Time, Cycle Time, Throughput, WIP, Aging Work, Blockers).
• Ability to analyze a work system and propose concrete improvements.
• Strong facilitation, coaching and communication skills.
• Experience with collaborative tools such as Jira and Confluence.

Roles

• Expert Scrum Master

Skills

• Agile
• AI
• Coaching
• Facilitation
• Flow management
• JIRA
• Kanban
• Lean
• Mentoring
• Obeya facilitation
• SAFE
• Scrum
• Training
• Visual facilitation

Languages

• Dutch: Level Active knowledge
• English: Level Active knowledge
• French: Level Active knowledge

Questions:

• What value or concept Agile is essential in an organization?
• Why and how can this value or concept be implemented in practice?
• Give an example based on your own experience.