Scrum Master / Delivery Manager (Azure DevOps/Payments) – Full Remote Portugal ABOUT THE OPPORTUNITY This is a senior delivery role with real teeth — not a ceremony facilitator who updates boards and stays out of the way. You'll be leading the end-to-end delivery of a greenfield, enterprise-grade payment gateway platform: a technically complex, security-critical, compliance-heavy initiative where your ability to remove blockers, manage risk, and keep a cross-functional team aligned actually determines whether the product ships on time. If you've delivered high-availability financial platforms before and you know how to operate at the intersection of engineering rigour and stakeholder clarity, this is a role worth your attention. PROJECT & CONTEXT You'll drive delivery of a new payment gateway platform from the ground up, working closely with Product, Architecture, Engineering, Security, Compliance, QA, and external partners. The platform is cloud-native, built to PCI-DSS standards, and designed for scale and security from day one. You'll own the full delivery lifecycle — agile ceremonies, roadmap management, risk tracking, release scheduling, and stakeholder reporting — using Azure DevOps as the primary delivery and backlog management tool. This is a fast-paced environment where ambiguity is the norm and structured thinking is the differentiator. WHAT WE'RE LOOKING FOR Experience Proven track record as a Scrum Master, Delivery Manager, or Agile Project Manager in a complex technical delivery environment Demonstrated experience delivering payment systems, payment gateways, or high-availability, high-security financial platforms Fluent English — written and spoken, for cross-functional team communication and senior stakeholder reporting Agile Delivery Leadership Hands-on facilitation of all Scrum ceremonies : daily stand-ups, sprint planning, backlog refinement, retrospectives, and reviews Ability to coach teams in agile principles and continuously improve flow, predictability, and collaboration Proven skill in removing blockers, managing dependencies , and protecting team delivery capacity Delivery Management Ownership of end-to-end delivery planning, tracking, and reporting across a multi-team, cross-functional programme Experience building and maintaining delivery roadmaps, sprint plans, and release schedules Proactive risk identification and mitigation — you flag issues before they become incidents Coordination across security, DevOps, architecture, compliance, and QA functions Tooling & Backlog Management Hands-on proficiency with Azure DevOps for backlog management, sprint boards, dashboards, and delivery metrics (velocity, burndown, cycle time, lead time) Experience working with a Product Owner to maintain a clear, prioritised, well-structured backlog aligned to the product roadmap Technical Literacy (Non-Coding) Familiarity with payment flows : authorisation, capture, settlement, and refunds Working knowledge of PCI-DSS , security best practices, and compliance considerations in a payments context Awareness of cloud-native architectures : APIs, microservices, and event-driven systems Understanding of CI/CD pipelines and DevOps/DevSecOps practices Stakeholder & Team Engagement Excellent facilitation and communication skills — you translate technical complexity into clear delivery narratives for non-technical audiences Ability to influence without authority across a distributed, cross-functional environment Comfortable operating in fast-paced, ambiguous environments with a calm, structured approach Proven ability to foster a culture of ownership, accountability, and psychological safety NICE TO HAVE Hands-on experience with Microsoft Azure cloud services Background in fintech, e-commerce, or other regulated industries Exposure to scaled agile frameworks: SAFe, LeSS, or Scrum@Scale Experience working with third-party payment providers or acquirers Relevant certifications: CSM, PSM, PMP, SAFe SM , or equivalent
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