SDR Manager

About us splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth. About the role You’ll lead our Sales Development team to build a predictable, high-quality pipeline for Account Executives. This is a hands-on leadership role combining coaching, performance management, and sales strategy. You’ll be responsible for driving SDR performance, improving conversion rates, and building the systems and processes needed to scale pipeline generation. You’ll work closely with Sales and Marketing to improve lead quality, qualification, and handoff, while developing SDRs into high performers and future Account Executives. What you’ll do Own pipeline generation Own SDR pipeline targets and overall performance Set clear expectations for activity, pipeline, and conversion Track individual and team performance closely Address underperformance early and directly Ensure strong qualification standards are met Improve handoff quality with Account Executives Lead and develop the team Lead a team of 4–6 SDRs with a high-performance culture Run regular 1:1s, coaching sessions, and team meetings Provide clear feedback and hold the team accountable Manage performance issues fairly and consistently Develop high performers into AE or leadership pathways Improve sales execution Build and refine SDR playbooks (prospecting, outreach, qualification) Deliver training on discovery, objection handling, and messaging Use performance data to improve conversion rates Partner with Marketing to improve lead quality and ICP alignment Test and iterate outreach and messaging strategies Forecast and manage pipeline health Provide accurate weekly and monthly pipeline forecasts Track activity, conversion, and pipeline velocity Identify risks early and take corrective action Maintain clear visibility of pipeline health for leadership Hire and develop SDRs Support hiring and candidate selection Own onboarding and ramp plans for new SDRs Build repeatable development and retention processes Mentor SDRs into Account Executive or leadership roles What we’re looking for Experience 3–5+ years in B2B SaaS sales (SDR and/or Account Executive experience) 1–2+ years experience leading or mentoring sales representatives Proven track record of consistently hitting or exceeding targets Strong understanding of SaaS pipeline, qualification, and forecasting Experience using CRM and sales tools (Pipedrive a plus) Comfortable using data to manage performance and make decisions Experience in healthcare, professional services, or productivity SaaS Exposure to UK or US markets SMB or mid-market sales experience Experience scaling or building SDR teams What you bring Sales leadership: You set clear expectations, coach consistently, and hold people accountable Sales acumen: You understand SaaS funnels, qualification, and pipeline drivers Coaching ability: You adapt your approach and turn performance data into action Data-driven mindset: You use metrics to diagnose issues and guide decisions Strong communication: You communicate clearly across teams and leadership Resilience: You thrive in fast-paced environments and focus on solutions Next Steps: Only shortlisted candidates will be contacted for an initial screening call by our internal TA team. Equal Opportunity Employer: splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know! **We are not accepting recruitment agency submissions for this role.