Onsite Logic: Security Alignment Engineer Do you have a passion for cybersecurity and a knack for solving technical challenges? Are you a detail-oriented individual who thrives in a fast-paced environment? If so, then Onsite Logic wants you! About the Role We are growing fast and are looking to add a motivated person with awesome people skills, strong communication abilities, and most importantly, the desire to help others and make a real difference with clients’ needs. Our clients rely on us for their day-to-day technology needs along with strategic planning and management of their technology infrastructure. This is a role that is perfect for someone with great attention to detail and a security focused mindset who wants an entry level role in IT and Managed Services. As a Security Alignment Engineer at Onsite Logic, you will play a critical role in safeguarding our clients' IT infrastructure. You will lead intermediate security alignment reviews, ensure adherence to our rigorous standards, and provide technical support to end-users. Responsibilities: â Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture. â Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams. â Technical Support Rockstar : Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service. â Process Improvement Advocate: Continuously analyze our processes and proactively suggest improvements to streamline workflow and maximize efficiency. â Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy. â vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships. Qualifications: â College degree in Information Technology or equivalent experience (preferred) â 3-5 years of IT Help Desk experience (preferred) â Advanced knowledge of cybersecurity concepts and best practices â Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira) â CompTIA A+ and Network+ certifications (preferred) â Excellent analytical and problem-solving skills â Strong communication and interpersonal skills â Meticulous attention to detail with a commitment to accuracy â Ability to work independently and manage multiple tasks simultaneously Success Metrics: â Successfully complete technology alignments on assigned dates (>95%) â Reduce reactive tickets from assigned clients by 15% quarter over quarter â Implement at least two best practice improvements per quarter â Maintain a documentation accuracy rate of 98% Benefits: â Competitive salary and benefits package â Opportunity to work in a dynamic and collaborative environment â Ongoing training and professional development opportunities â Be part of a team dedicated to client success Salary - $55,000 - $88,000 DOE Ready to Join Our Team? If you're a detail-oriented IT professional with a passion for security, we encourage you to apply! Onsite Logic: Empowering businesses through secure IT Solutions.
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