Security Analyst II - Incident Response

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Security Analyst II to join our growing team!

What you'll do here:

• Monitor, triage, and investigate security alerts and incidents across endpoint, network, identity, cloud, and application environments.
• Perform incident response activities, including containment, eradication, and post-incident follow-up.
• Conduct in-depth analysis of security events using SIEM, EDR/XDR, network monitoring, email security, and vulnerability management tools.
• Correlate logs and telemetry from multiple sources to identify attack patterns, root causes, and indicators of compromise.
• Identify, assess and recommend information security solutions that meet the business and security needs.
• Develop and execute incident response playbooks, procedures, and escalation processes.
• Contribute to the improvement of detection rules, dashboards, and incident response use cases.
• Document investigations, technical findings, timelines, impact assessments, and recommended remediation actions.
• Escalate complex or high-impact incidents to senior analysts, incident commanders, and relevant technology or business stakeholders.
• Collaborate with infrastructure, cloud, identity, application, privacy, legal, and risk teams during incident response activities.
• Support vulnerability remediation, attack-surface reduction, and improvements to security monitoring coverage.
• Participate in security exercises, tabletop scenarios, lessons-learned reviews, and continuous improvement initiatives.
• Contribute to security operations metrics, reporting, knowledge articles, and operational documentation.
• Participate in an on-call or after-hours incident response rotation.
• Stay up to date with information security newsfeeds, threat actors tactics and techniques.
• Be willing to learn new technologies.

What you bring to the table:

• Bachelor’s degree in information technology, or any combination of equivalent education and experience
• 3+ years of experience in cybersecurity, security operations, incident response, digital forensics, or a related field.
• Hands-on experience investigating and responding to security incidents in enterprise environments.
• Strong knowledge of incident response methodologies, the cyber kill chain, MITRE ATT&CK, and security operations best practices.
• Experience with SIEM, EDR/XDR, vulnerability management, network security, identity security, and cloud security tools.
• Practical understanding of common attack techniques, including phishing, credential theft, malware, ransomware, lateral movement, persistence, privilege escalation, and data exfiltration.
• Strong analytical, investigative, and problem-solving skills, with the ability to work effectively under pressure.
• Excellent written and verbal communication skills, including the ability to explain technical issues to both technical and non-technical audiences.
• Strong documentation skills and a disciplined approach to maintaining incident records and evidence.
• Ability to manage multiple investigations, prioritize competing demands, and make sound decisions during rapidly evolving incidents.
• Collaborative mindset and the ability to work effectively with cross-functional teams.
• One or more relevant certifications, such as GCIH, GCIA, GCFA, GCFE, CISSP, Security+, CySA+, CEH, or an equivalent credential, would be an asset.
• Experience with cloud platforms such as Azure or AWS would be an asset.
• Experience in a regulated, financial services, insurance, or large-enterprise environment would be an asset.
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.