Security Operations Analyst

Security Operations Analyst Step into the future of security: join our exceptional Security Operations Analysts team today and help protect what matters most Security Operations Analyst We provide outsourced security event monitoring and incident response services to a wide variety of clients using a Microsoft centric technology stack. We are looking to fill several SOC analyst positions in a rapidly expanding team that provides service to internal and external customers. If you have a background in support, deployment or security operations and would like to expand your skills in a Microsoft focused security role this could be the position for you. As a Microsoft Gold partner we invest heavily in training and provide the time and support for you to achieve accreditations from Microsoft Security Operations Analyst through to Microsoft Certified Security Administrator Associate. Location Flexible work from home policy. The candidate must live and hold a relevant Right to work in the UK for this role. Key Responsibilities Receipt and categorisation of initial event, incident and requests from customers. Provide initial triage and trigger escalation/assignment as appropriate. Investigation of event alerts and liaising with the customer to confirm closure. 24/7 rota in 8 hour shift pattern (see attached). Essential Experience Understanding of Information Security principles. Good written and verbal communication skills. Technical understanding of IT infrastructure (any of the following) Microsoft 365 suite Azure Active Directory Azure portal Ability to install security software and applications. Preferred Experience Previous experience in a SOC or security team. Experience with a Security Incident and Event Management (SIEM) toolset. Azure Sentinel for example. Experience with EDR tools. Microsoft certifications. Package Competitive Market Salary (£30 - £40K). 33 holiday shifts per annum. Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships). Life Cover (2 x basic salary). Employer pension contribution (4% employer, 4% employee). Continual training and career development. Referral Scheme. 24/7 Rota 3x 8 hour shifts. 6 week cycle, 7 days on 4 days off and 7 days on 3 days off twice. Average 35 hours per week. 2 weekends per month, one 3 days and one 4 days. No return to shift at midnight on Monday after a weekend off. The successful candidate will be required to satisfy a right to work in the UK and Standard DBS check at conditional offer stage. Department Security Operations Locations Home Based Remote status Fully Remote About Softwerx Softwerx Ltd is one of the leading Microsoft Security Practices in the UK, renowned for delivering top-tier cybersecurity solutions. With an ambitious growth strategy, we are dedicated to maintaining our position at the forefront of the industry. We pride ourselves on fostering an innovative and collaborative work environment that supports professional growth.