Senior Account Executive

As a Senior Account Executive, you will play a critical role in supporting the implementation and ongoing management of significant new client programs. This role serves as the primary relationship owner and strategic coordinator between external clients and internal teams, ensuring successful program launches, operational excellence, and long-term client satisfaction. You will act as the central point of coordination across operations, IT, marketing, actuarial, and service teams while helping drive measurable client outcomes.

Why Join Assurant?

At Assurant, you will join a collaborative, results-driven team that values clear communication, strong leadership, and meaningful contributions. This role offers the opportunity to make an immediate impact by helping launch and grow important client programs, building trusted relationships with leading brands, and partnering with experienced colleagues across the business. You will gain broad exposure to a global organization while working in an environment where your ideas, initiative, and expertise can help shape successful outcomes for our clients and their customers.

What Will Be My Duties and Responsibilities in This Job?

• Own and manage key client relationships, serving as the primary point of contact for client needs and escalations.
• Coordinate implementation activities and ensure readiness for new client program launches.
• Lead project execution, requirements tracking, issue resolution, and ongoing program management.
• Present program results, recommendations, and business updates to client and corporate stakeholders.
• Develop and analyze key performance indicators (KPIs) and performance metrics.
• Lead Quarterly Business Reviews (QBRs) and other client-facing meetings.
• Partner with operations, IT, marketing, actuarial, service, and other internal teams to drive successful outcomes.
• Manage escalations and ensure timely communication and resolution of business-critical issues.

What Are the Requirements Needed for This Position?

• Bachelor's degree
• A minimum of 4 years of experience in account management, client success, program management, or a related client-facing role.
• A minimum of 3 years of experience interacting with mid-to-large clients.
• Proven client relationship management and stakeholder engagement skills.
• Proven project management and execution experience.
• Ability to analyze KPIs, performance metrics, and business results.
• Financial acumen and ability to discuss performance data with clients and internal stakeholders.
• Experience working across multiple functions in a complex business environment.
• Ability to thrive in implementation-focused environments and navigate ambiguity with confidence.

What Other Skills/Experience Would Be Helpful to Have?

• Experience within the appliance industry.
• Background with OEM, warranty, service contract, protection-plan, or client service organizations.
• Experience supporting large-scale client implementations or program launches.
• Experience leading executive-level presentations and strategic business reviews.

How Much Should I Expect to Travel?

• Up to 15% annual travel.

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Job Grade

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

Assurant Connections Career Site

This site provides access to current job openings across Assurant for individuals impacted by a recent severance event. It is intended to support your continued career journey by offering visibility into roles that may align with your experience and interests.

All positions listed are open to qualified candidates and follow Assurant’s standard application process. We encourage you to explore available opportunities and apply to roles that match your career goals.