Senior Account Executive

Location: Kuala Lumpur, Malaysia Employment: Full-time Work model: Hybrid

About beBit TECH

beBit TECH is an enterprise AI company with roots in Japan and more than 20 years of customer-experience expertise. From offices in Tokyo, Taipei, and Kuala Lumpur, we help global enterprises turn customer data into growth, from leading retailers and consumer brands to banks, insurers, and other financial institutions.

Our platform, OmniSegment, is an AI-powered customer data platform (CDP) and marketing automation suite. It connects customer data from the systems a business already runs, including e-commerce, stores, apps, CRM, loyalty, call centres and core business systems, and unifies it into a single view of each customer, whether they buy online, visit a branch or call a service line. On that view, it powers segmentation, customer journeys and personalised engagement across email, web, SMS and messaging. We pair it with two decades of consulting expertise in customer behaviour, which is why enterprises trust us with their most important customer programmes.

The role

You will drive new business in Malaysia, Singapore and Indonesia, working closely with our partner network of system integrators, agencies and e-commerce platforms. You own the sales cycle end to end: discovery, demo, solution design, proposal and close. You will sell mainly to mid-enterprise and enterprise accounts, alongside selected mid-market brands, working alongside our regional leadership on the deals.

You will work with senior leadership on key accounts, together with our regional team.

What you will do

• Own the full sales cycle for new business: qualification, discovery, demo, proposal, negotiation, and close.
• Co-sell with our partners in Malaysia and Indonesia. Build joint account plans, support partner teams in front of clients, and convert partner-sourced opportunities.
• Run discovery and diagnostic sessions. Map how a client's customer data, systems, and marketing work today, find where value is lost, and build the solution and business case around it.
• Deliver tailored product demos of OmniSegment, built around each client's real use cases.
• Work enterprise opportunities (retail groups, financial services, travel and transport) with our solution team, across marketing, IT and leadership stakeholders, including RFP and tender responses.
• Build your own pipeline among omnichannel retail brands with online and offline customers.
• Stay close to your accounts after go-live and grow them over time, while our customer success team handles onboarding and delivery.
• Keep an accurate pipeline and forecast.
• Travel within Southeast Asia for clients, partners, and training, up to 25% of your time.

What you bring

• At least 5 years of quota-carrying B2B sales in MarTech, CDP, CRM, customer data or customer-engagement software, with a track record of winning new logos and hitting targets.
• Experience selling to enterprise accounts, with long sales cycles and many stakeholders across marketing, IT, procurement, and leadership.
• Strong at managing stakeholders and complexity: building consensus, working through procurement, RFPs and tenders, and keeping a deal moving.
• Experience selling with or through partners: system integrators, agencies, platforms or resellers.
• Confidence in front of clients: you can run a product demo and lead a discovery conversation that uncovers the real problem.
• A working understanding of how customer data moves between systems (e-commerce, POS, CRM, apps, APIs), enough to lead solution discussions and scope with technical teams.
• Excellent spoken and written English.
• Comfortable using AI tools (Claude, ChatGPT and similar) to research, prepare and work faster.
• A self-directed, disciplined way of working, with a clean and professional sales process.

Good to have

• Other languages, such as Mandarin, Bahasa Malaysia or Bahasa Indonesia.
• Industry experience in performance marketing, e-commerce, retail, financial services, or with large enterprises.
• Fluency in lifecycle and CRM marketing: conversion, retention, customer journeys, ROAS.

Why join

• Be at the front line of enterprise AI. Sell OmniSegment and our AI agent, AgentBit, and work hands-on with clients to put AI to work on their customer data. You build real experience in selling and deploying AI solutions, one of the most valuable skills in sales today.
• Build your enterprise track record on high-value deals across retail, financial services, and more.
• Competitive base salary plus uncapped commission.
• Direct access to senior leadership and real influence on how deals are shaped and won.
• Business travel across Southeast Asia, with opportunities to visit our teams in Taipei and Tokyo.