Senior Account Manager

About Million Dollar Baby Co.

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children’s furnishings ranging in style, aesthetic, and price, while carrying some of the industry’s most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We’re proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We’ve also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment.

At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:

• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a “Wow” Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.

Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive “Best Place to Work” awards, one of the best workplaces by “Built in LA”, a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we’re proud to build. We’d love to talk to you!

Role Summary

We're looking for a Senior Account Manager to join our Sales team at Million Dollar Baby Co. In this role, you'll serve as the connective link between Sales, Merchandising, and Brand, helping keep business performance on track, coordinating new product launches, and managing key accounts across emerging categories.

You'll play an important role in tracking sales and spending performance, maintaining accurate reporting, and translating business data into actionable recommendations. You'll also support the development and launch of new categories and partnerships while helping the team improve its workflows through AI and business intelligence initiatives.

The ideal candidate is analytical, highly organized, and comfortable managing multiple priorities in a fast-paced environment. You should be someone who can turn data into meaningful insights, keep projects moving forward, and identify opportunities to improve how the team works.

What You’ll Be Doing

Reporting and Sales Performance

• Track sales and spending performance for LL1, LL2, and LL4, including brand-driving and Specialty categories.
• Provide clear commentary and actionable recommendations with every report, translating data into meaningful business insights.
• Maintain accurate and timely reporting to support sales performance reviews and decision-making.

Launch Tracking and Project Management

• Maintain new item trackers, with a focus on upcoming launches across all new categories.
• Prepare post-mortem reporting inputs and help drive follow-through on key action items.
• Monitor launch timelines, identify potential delays, and coordinate with relevant teams to keep projects on track.

Account Management

• Serve as the account manager for new category accounts, including marketplace-style platforms such as Nordstrom, Faire, Bloomingdale's, and Collective.
• Maintain strong working relationships with account partners and internal stakeholders.
• Support account performance tracking and ensure key account-related activities and deliverables are completed on time.

Licensing and Partnership Support

• Support the development of new product categories and the launch of new partnerships.
• Assist with partnership documentation, business projections, and related planning materials.
• Take ownership of project management and cross-functional coordination once partnerships move into the launch phase.

AI and Business Intelligence Support

• Track the status and progress of Business Intelligence (BI) sprint projects.
• Build, maintain, and improve team workflows to support efficiency and process consistency.
• Assist with project intake and coordination of AI and BI initiatives.

Who you are

• Analytical and detail-oriented, with the ability to interpret data and turn findings into clear business recommendations.
• Highly organized and proactive, with strong project management skills and the ability to manage multiple priorities.
• A strong communicator who can collaborate effectively with Sales, Merchandising, Brand, and cross-functional teams.
• Comfortable working in a fast-paced, test-and-learn environment where priorities may shift.
• Solutions-oriented, with the ability to identify process gaps and recommend improvements.
• Curious about technology, AI, and workflow automation, with an interest in finding smarter ways to work

What You Bring to the Table

• 2+ years of experience in account management, sales operations, or merchandising, ideally within the juvenile, furniture, home, or consumer products industry.
• Strong analytical skills and proficiency in Excel or Google Sheets, with experience using BI tools.
• Demonstrated ability to manage product launches, trackers, and projects across multiple teams.
• Experience translating business data into actionable insights and recommendations.
• Excellent written and verbal communication skills, with the ability to provide clear and concise reporting commentary.
• Strong organizational and follow-through skills, with the ability to keep projects and action items moving.
• Interest in AI, business intelligence, and workflow automation.
• Bachelor's degree preferred, or equivalent practical experience.

Our Benefits:

• 100% of your health, dental and vision insurance monthly premiums paid by us! 
• Flexible PTO because we respect the need for work/life harmony 
• Company matching 401(k) 
• Vacation reimbursement and wellness and enrichment subsidy programs 
• Tuition reimbursement 
• Matching charitable donations to the nonprofit organization of your choice 
• Free MDB Co. swag + generous employee discount on products 

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.