Senior Account Manager - Digital Agency

People2people are partnering exclusively with an established, forward-thinking digital agency based in the Perth CBD to recruit a Senior Account Manager.

This is an excellent opportunity to join a close-knit, collaborative team that combines creative expertise with advanced technology to deliver exceptional outcomes for its clients.

The Opportunity

Reporting to the Managing Director, you will take ownership of approximately 10 key client accounts, acting as the main point of contact and ensuring the successful delivery of digital projects and campaigns.

This is a pure account management role, allowing you to focus on building strong client relationships, managing projects and delivering results, without the pressure of business development or sales targets.

Key responsibilities include:

• Manage and develop relationships with a portfolio of key clients.
• Act as the primary point of contact for client enquiries, projects and campaigns.
• Coordinate internal designers, developers and digital specialists to ensure projects are delivered on time and to a high standard.
• Oversee project timelines, deliverables and client expectations.
• Identify opportunities to improve client outcomes through digital solutions and technology.
• Work closely with the Managing Director and wider team to maintain exceptional client service.
• Ensure accuracy, attention to detail and accountability across all client projects.

About You

We are looking for someone who genuinely understands the digital agency environment and can confidently manage client relationships while coordinating multiple projects.

To be successful, you will have:

• Previous account management experience within a digital agency – essential.
• A strong understanding of digital marketing, technology and digital project delivery.
• Excellent communication and relationship management skills.
• Strong organisational skills and the ability to manage competing priorities.
• Exceptional attention to detail and a proactive approach to problem-solving.
• Confidence working with designers, developers and other technical specialists.
• An interest in emerging technologies, particularly AI and its application within digital marketing.
• A collaborative, adaptable personality suited to a relaxed, close-knit team.

What's on Offer:

• Competitive salary: Up to $110,000 + superannuation, depending on experience.
• Bonus opportunity: Approximately 10%, linked to individual KPIs and company performance.
• Hybrid flexibility: Work from home Tuesdays and Thursdays, with office days Monday, Wednesday and Friday.
• Northbridge location: Join a collaborative team in a convenient inner-city location.
• Innovative environment: Work with advanced AI technology and internally developed digital platforms.
• Career development: Ongoing opportunities to expand your technical knowledge and professional capabilities.
• Great team culture: Enjoy a relaxed, social and supportive workplace that celebrates success.

About the Business

Our client is an established digital agency combining creative thinking, digital marketing and advanced technical capabilities to deliver innovative solutions for its clients.

With the backing of a leading Australian technology development business, the agency is investing heavily in AI, automation and proprietary platforms to remain at the forefront of the industry.

You will join a small, experienced team where your contributions are valued, your ideas are welcomed and you will have the opportunity to work closely with senior leadership.

Apply Now

If you have a background in digital agency account management and are looking for an opportunity to work with an innovative, technology-driven business, we would love to hear from you.

Apply now or contact Hannah Doyle at people2people on 08 6160 6210// hannahd@people2people.com.au for a confidential discussion.