Senior Account Manager (Digital Marketing Agency)

Looking to take your digital career to a whole new level? Then this role is for you!

First Page is a certified “GREAT PLACE TO WORK” and is a global digital marketing firm that transforms the way companies do business online. Since 2011 our mission has been to create amazing digital experiences by implementing game-changing digital strategies. As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past 3 years.

The Opportunity:

First Page is seeking a Senior Account Manager —a strategic leader, not just an account handler. This is a role for a seasoned professional who thrives on owning client outcomes, driving growth, and mentoring teams. If you're someone who operates with autonomy, inspires confidence, and turns complex challenges into measurable success, this is your stage.

What You’ll Own:

• Client Partnership: Serve as the primary strategic advisor to a portfolio of key accounts. Anticipate client needs, drive business reviews, and elevate conversations from execution to business impact.
• Team Leadership: Lead, coach, and mentor a small team of account executives/coordinators. Foster a high-performance culture, delegate effectively, and ensure team deliverables meet the highest standards.
• Cross-Functional Orchestration: Partner with SEO, Paid Media, and Content execution teams to align strategies, resolve bottlenecks, and ensure seamless delivery of integrated campaigns.
• Data-Driven Storytelling: Own monthly/quarterly performance narratives—translate analytics into actionable recommendations that evolve clients’ digital ecosystems and unlock new growth opportunities.
• Strategic Agility: Stay ahead of digital marketing trends (Google, Meta, LinkedIn, AI-driven tools) and proactively pivot strategies based on platform updates, competitive insights, and client goals.
• Operational Excellence: Manage enterprise-level clients under tight deadlines, balancing priorities with precision and zero compromise on quality.

What We’re Looking For:

• Experience: at least 5 years of hands-on Account Management experience in a media/digital agency, with at least 1–2 years of formal or informal team leadership (managing direct reports or leading project pods).
• Channel Mastery: Deep, working knowledge of SEO, Google Ads (Search, Shopping, GDN), Facebook/LinkedIn advertising, and content strategy—you know how channels work together, not just in silos.
• Independence: Proven ability to run your own book of business end-to-end, with minimal supervision. You make decisions, escalate strategically, and take full ownership of results.
• Language & Communication: Fluent in English and Cantonese (written & spoken). You can present complex ideas with clarity, confidence, and a consultative tone—both in boardrooms and over Zoom.
• Tech-Savvy: Hands-on with Google Analytics, Meta Business Manager, Google Ads, Search Console, and ideally Adobe Analytics. You use data to tell stories, not just report numbers.
• Time Management: Exceptional prioritization skills—you juggle competing demands without dropping the ball, and you help your team do the same.
• Mindset: "Can Do" is your default. You’re resilient, resourceful, and bring positive energy that elevates the entire team.

The Perks:

• Catered lunch on Friday and fully stocked fridge
• ClassPass credits
• Be mentored by some of the best in the game.
• Hybrid working