Senior Account Receivables Officer

The Senior Accounts Receivables Officer is responsible for overseeing the end-to-end accounts receivable function, ensuring timely collection of outstanding invoices, managing customer accounts, and supporting cashflow objectives. This role also involves mentoring junior team members, handling escalations, and partnering with internal stakeholders to maintain strong financial controls and effective credit management. Key Responsibilities: • Lead the collections process, with a strong focus on reducing overdue debt. • Proactively follow up with customers to ensure timely payments.• Negotiate and implement payment plans for overdue accounts.• Manage high-value/complex customer accounts and handle escalations. • Oversee billing and invoicing, ensuring accuracy and timely issue of invoices. • Monitor customer accounts and maintain up-to-date AR ageing reports. • Conduct debtor reviews and report on overdue balances to management. • Perform credit checks and support credit risk assessments for new and existing customers. • Resolve account discrepancies, billing errors, and customer disputes promptly. • Recommend and implement process improvements to strengthen billing, collections, and cashflow. • Mentor and guide junior AR staff in both billing and collections best practices. • As required, reconcile balance sheet accounts • As required, Reconcile End of Month Bank Statements • Utilise multiple inboxes for communication • Provide support to the wider Finance group Working Conditions: • Location: Makati City, Philippines • Employment Type: Permanent, Full-Time • Work Arrangement: 4 days onsite (Makati) and 1 day WFH What will make you successful in this role? • Minimum 2-3 years’ experience in a similar role • Exceptional attention to detail • Good organisation skills• Positive can-do attitude • Highly motivated with an adaptable teamwork style • Ability to communicate effectively across all levels of the organisation • Always striving for continuous improvement • Proficient with Adobe Acrobat Pro • Proficient using Oracle NetSuite Why is this an exciting opportunity? Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. We currently have 1200+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way. Our Corporate team consists of executive-level management and key functions, including Finance, IT, Legal, Marketing & Communications, People & Culture, Talent Acquisition and other corporate services that support the seamless operation of Atturra and its business units. This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology. What our people say: “We are working towards a very bright future.”“It's a company with vision and a promising future.” Why you’ll love working here Culture of possibility At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices. A strong set of company values Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. Valuable employee benefits • Employee benefits, recognition, and wellbeing platform • Career growth via succession planning, internal promotions, and mentorship opportunities• Ongoing investment in professional development through industry and technology certifications, and study assistance• Mental health support through our Employee Assistance Program • Support for family and caring responsibilities, including paid parental leave • Employee referral program, with monetary incentives offered Commitment to Diversity, Equity, and Inclusion At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups. Supporting Australia’s veterans We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us. What our people say: “Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.” How to apply All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have answered all required questions before submitting. https://atturra.com/au-en/careers Talent Pool This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months. Recruitment Agencies and Headhunters Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy. Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters. Agencies interested in joining our official supplier list may send an expression of interest to [email protected]. Please note, our supplier list is reviewed annually.