Senior Accounts Executive

Role Description The Senior Accounts Executive is a part-time, remote role responsible for managing and growing key relationships with institutional partners, sponsors, and individual members. This role involves overseeing account portfolios, responding to partner inquiries, and ensuring high levels of satisfaction through timely communication and support. The Senior Accounts Executive will identify growth opportunities, prepare proposals, and collaborate with internal stakeholders to develop tailored offerings for library systems, educational institutions, and related organizations. Day-to-day tasks include monitoring account performance, tracking renewals, coordinating virtual meetings, and maintaining accurate records in CRM or other tracking tools. The role also supports outreach campaigns and contributes to refining membership and partnership strategies based on feedback and data.

Qualifications

• Demonstrated experience in account management, client services, or sales, preferably in education, library services, or community-focused organizations.
• Strong communication and relationship-building skills, with the ability to collaborate effectively in a remote environment and engage diverse stakeholders.
• Proficiency with CRM or account tracking tools, basic data analysis, and reporting to monitor account health and identify growth opportunities.
• Solid organizational and time-management skills, including the ability to prioritize multiple accounts, meet deadlines, and work independently.
• Familiarity with library trends, information literacy, or digital learning platforms is highly beneficial.
• Bachelor’s degree in Business, Communications, Education, Information Science, or a related field, or equivalent practical experience.
• Comfort with virtual collaboration tools and willingness to work flexible hours to accommodate partners in different regions.