Senior Accounts Receivable Officer

About Us Founded in 2004 to cater for Nigeria’s emerging markets, Netcom quickly became a leading communication infrastructure provider of IP networking services. We revolutionised internet access in Nigeria providing highly available SME WIMAX and VSAT services backed by global standards SLA and customer support. As the needs of our customers expanded, so did our capabilities, and Netcom became the first private company to offer fiber access services in Nigeria. Over time we became more strategic, and our client demanded solutions to more than just Internet, which pushed us to develop our cloud, managed, and outsource solutions. Today we specialise in transformational IT solutions for your business. We have experts in hundreds of technologies and the experience to bring your business goals from vision to execution. If you need consulting on your technology roadmap or just need us to bring your email to the cloud, we can help. Job Description Job Summary: We are looking for a detail-driven and experienced Senior Accounts Receivable Officer to support the collections team in driving timely payments and maintaining healthy receivables. This role plays a key part in the team’s success by coordinating day-to-day collection efforts, offering guidance, and ensuring efficient collaboration across departments, without direct supervisory responsibilities. Requirements Key Duties & Responsibilities: Actively participate in daily collection activities, ensuring timely follow-ups and account updates. Contribute to the development and execution of collection strategies in line with treasury and cash flow objectives. Serve as a point of contact between internal teams and external collection partners to resolve outstanding issues. Maintain clear and professional communication across teams on collection matters, including escalations and resolution updates. Track collection timelines and targets, highlighting potential risks or delays for team and management attention. Prepare and share regular reports and insights with the Finance team and Management on collection trends, performance, and areas for improvement. Educational & Professional Qualifications: Bachelor’s degree in Accounting, Finance, or a related field. 3–5 years of experience in accounts receivable or collections. Professional certification (e.g. ICAN, ACCA) or ongoing certification is an added advantage. Essential Skills & Knowledge: Strong understanding of receivables processes, credit control, and collection procedures. Excellent communication and collaboration skills for working across teams and with external partners. Proficiency in financial systems (e.g., ERP, QuickBooks, SAP) and Microsoft Excel for analysis and reporting. Analytical mindset with attention to detail and strong organizational skills. Ability to manage priorities and contribute meaningfully within a fast-paced team environment. Desirable Skills & Traits: Background in the telecommunications or technology sector. Familiarity with customer relationship management tools and collection software. Problem-solving mindset and a proactive approach to improving processes. Comfortable handling sensitive conversations and maintaining professionalism at all times. Benefits Healthcare Insurance (HMO) Paid Leave Group Life Insurance Hybrid work model Professional Development Reimbursement