Senior Analyst: Automation Testing

Practice Group / Department:

Job Description

Norton Rose Fulbright is a global law firm with a deep commitment to our clients, their businesses and industries and our people. We are a trusted advisor to global and local organizations the world over, offering a broad range of legal services across key industries, including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets.

With 7,000 people across 50 offices in the United States, the United Kingdom, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East, we work as one team to solve issues wherever they arise, no matter how complex they are.

For more information, see nortonrosefulbright.com.

The Role

The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Senior Analyst: Automation Testing, ideally with Aderant and Finance Operations experience and/or knowledge, to join our EMEA team.

This role supports the provision of finance system quality by ensuring the functionality of the firm's EMEA finance systems, and will have responsibility for the quality assurance (QA) and testing of financial management software and related practice management systems and integrations.

Key Responsibilities

Test design and execution

• Design and manage the automation approach.
• Plan, design and run repeatable functional, systems integration (SIT), regression, technical and end-to-end tests for Aderant Sierra customisations, new modules and releases, patches and upgrades.
• Develop and run repeatable regression pack(s) after every patch, cloud drop or custom deploy to test critical Sierra journeys for timekeeping, applying rates, posting expenses, building and approving pre-bills, generating paperless bills, positing to accounts receivable etc.
• Validate systems process flows for time capture, pre-bills, paperless billing, rates, expenses, vendors, tax and reporting.
• Produce and maintain clear and concise testing documentation, including plans, test scripts, test cases, and summary reports.
• Translate user stories and finance process changes into test cases, data and expected results.

Integrations

• Test Aderant Sierra against related tools such as Billblast, iTimekeep, Intapp Open, Emburse, Report Manager, APIs, Workday and data feeds.
• Validate APIs and SQL data after each change.

Release and Defect Management and Issues Resolution

• Maintain test packs, data and environment notes after each Sierra cloud drop.
• Identify, log, triage and retest defects, and communicate bugs and faults to relevant stakeholders for resolution.
• Support application analysts with error tracking and identification, and incident management.
• Confirm there is no regression in billing or period-end processing.
• Support user teams with user acceptance testing (UAT) for key stakeholders.
• Work in Azure DevOps (or similar) for planning, runs and traceability.
• Collaborate with third-party providers and IT teams to troubleshoot and resolve system issues.

Development Support

• Provide thorough quality assurance throughout the development lifecycle and document the results of test cycles.
• Review developer changes and user stories (scripts, configurations, Design Studio / Framework customisations) for testability.
• Add hooks or test IDs where possible, seed test matters / timekeepers and promote build when automated pack and manual UAT is green.
• Query Sierra / SQL Server tables to prove balances, rates and invoice lines.

Skills and Experience Required

We are seeking a meticulous, experienced tester with strong problem-solving skills and a history of working with financial systems and, ideally, finance operations.

You will need to be able to communicate effectively with a range of stakeholders at all levels across the business, particularly among IT, finance operations and third-party providers.

You’ll need the following skills and experience:

• Ideally degree educated in computer science or software engineering and/or a holder of a professional software testing qualification such as CAST, CMST or CSTP and/or 5+ years of experience in similar roles.
• Testing experience and/or expertise testing finance practice management systems (FPMS), of which several years include automation.
• Expert SQL proficiency and competence with test management tools and programming languages for automation and data checks.
• Experience within a law firm or other professional services environment.
• Familiarity with core finance processes and principles (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal.
• Ideally experience with Agile and Waterfall methodologies.
• A meticulous problem-solver with a proactive approach to work.
• Willingness to upskill on the job through internal and external training.
• Able to demonstrate discretion, sensitivity and confidentiality.
• Team player – flexible and willing to take on extra responsibilities to support departmental or firm objectives.

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. The global law firm has more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. With its global business principles of quality, unity and integrity, Norton Rose Fulbright is recognized for its client service in key industries, including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets.