Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Job Title: Senior Analyst, Continuous Improvement

Reports to: Sr. Manager, Continuous Improvement

Vacancy status: This posting is for an existing position.

Purpose of the Role

The Senior Analyst, Continuous Improvement will report into the Sr. Manager, Continuous Improvement. In this role, he/she will have the opportunity to use and develop their Lean knowledge and skills and provide process improvement support to Operations and support teams to enable achievement of their business plan objectives and deliver sustainable performance improvements in Safety, People, Quality, Delivery and Cost.

In this role, he/she will be involved in facilitating Continuous Improvement (CI) initiatives along with deploying CI training modules, methodologies, and tools to help build the organization’s capability to drive continuous improvement through employee engagement and involvement. The Senior Analyst, CI will ensure proper application of standardized process improvement techniques across all CI initiatives.

Your responsibilities will include:

• Lead small to medium CI projects to improve workflows, efficiency, and outcomes.
• Facilitate RCIP (Rapid Continuous Improvement Process) events and training sessions.
• Coach and mentor employees in Lean principles and problem-solving methods.
• Analyze data to identify process inefficiencies and recommend improvements.
• Support capacity planning, labor forecasting, and operations management processes.
• Promote CI resources and tools across the organization.

What you bring to the role:

• 3-5 years of experience in a similar role
• Lead small to medium CI projects to improve workflows, efficiency, and outcomes.
• Facilitate RCIP (Rapid Continuous Improvement Process) events and training sessions.
• Coach and mentor employees in Lean principles and problem-solving methods.
• Analyze data to identify process inefficiencies and recommend improvements.
• Support capacity planning, labor forecasting, and operations management processes.
• Promote CI resources and tools across the organization.
  

Why Join Us?

At LifeLabs, you’ll join a collaborative and innovative environment where your project management expertise directly contributes to high-impact initiatives in laboratory operations. You’ll work alongside diverse teams, gain exposure to cutting-edge projects, and play a pivotal role in delivering operational excellence that supports patient care. This is an opportunity to grow your career while making a tangible difference in a fast-paced, supportive workplace.

What We Offer:

Salary range: $$79,900 – 101,800 CAD annually (commensurate with experience)

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!