Senior Analyst-Control Management

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How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Credit & Fraud Risk is looking for a Sr Analyst of Privacy Risk Control focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies to strengthen the organization's privacy risk management framework and control environment.

Sr Analyst, Credit & Fraud Risk Privacy Risk Control will:

• Partnering closely with Regulatory Advisory & Practices (RAP), identify, assess, and monitor privacy risks associated with business processes, products, systems, and third-party relationships
• Design, implement, and enhance privacy risk controls to mitigate regulatory, operational, and reputational risks
• Support Risk and Control Self-Assessments (RCSAs) and privacy risk assessments
• Evaluate inherent and residual privacy risks and determine whether existing controls adequately mitigate exposure
• Assess risks associated with personal data collection, processing, sharing, retention, and deletion
• Partner with business process owners to develop risk mitigation strategies
• Evaluate control design and operating effectiveness
• Identify control gaps, process weaknesses, and opportunities for control enhancements
• Ensure controls are supported by appropriate documentation, ownership, procedures, and evidence
• Support control standardization and automation initiatives
• Translate privacy requirements into operational controls and business processes
• Develop privacy risk dashboards and management information reporting
• Monitor trends in privacy incidents, control failures, and assessment results

Required Qualifications:

• 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Knowledge of privacy regulations, including GDPR, CCPA/CPRA, and GLBA
• Experience managing risk issues, remediation plans, and audit findings
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Ability to influence cross-functional teams and communicate risk matters to senior leadership

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in banking, financial services, payments, or other highly regulated industries
• Professional certifications such as CIPP/US, CIPM, CRISC, CISA, or CRMP
• Familiarity with GRC platforms such as Archer, ServiceNow GRC, or OneTrust
• Experience with enterprise risk management and three-lines-of-defense models
• Knowledge of data governance, data classification, data retention, and privacy incident management