Senior Analyst – HR Services (Recruitment Back Office Lead)- (26000IKD)

Unlock New Career Horizons with SA Technologies Inc.

At SA Technologies Inc., we believe in turning career aspirations into reality. As an NSE Listed company, recognized as a CMMI Level 5 organization, a Great Place to Work Certified company, and one of the Best Places for Women, we are committed to creating a workplace that is inclusive, excellent, and supportive

Job Title: Senior Analyst – HR Services (Recruitment Back Office Lead)

About the Role

We are looking for an HR Services Lead to manage recruitment back-office and employee lifecycle activities. The role requires experience in offer management, background verification, pre-joining and onboarding, along with strong process control, team coordination and communication skills.

Key Responsibilities

• Lead and review HR transactions in accordance with standard operating procedures (SOPs), quality standards and agreed timelines.
  
• Manage recruitment back-office activities, including background verification (BGV), offer management, pre-joining and onboarding.
  
• Support the manager with workflow management, reporting, new processes and HR digital transformation projects.
  
• Prepare monthly reports and dashboards, and complete monthly and half-yearly controls.
  
• Maintain clear communication with candidates, interview panel members and business partners.
  
• Support audits, internal controls and the closure of audit observations.
  
• Establish quality checks, identify process risks and gaps, and drive continuous improvement.
  
• Monitor service level agreements (SLAs), including urgent and sensitive requests, and ensure timely resolution.
  
• Maintain and update process documentation, including SOPs and operating instructions.
  
• Develop team capability through training, cross-training, backup planning and knowledge sharing.
  
• Maintain confidentiality and follow applicable information security guidelines.
  

Required Skills and Experience

• 6–8 years of total experience, including at least 5 years of relevant HR operations or recruitment back-office experience.
  
• Hands-on experience in BGV, offer management, pre-joining and onboarding activities.
  
• Experience managing HR workflows, quality controls, reporting and audits.
  
• Ability to lead a team, manage competing priorities and work within SLAs.
  
• Strong written and verbal communication, stakeholder management and interpersonal skills.
  
• Strong problem-solving, decision-making and time management skills.
  
• Proficiency in PeopleSoft and Microsoft Office.
  
• A proactive, accountable approach and the ability to adapt to changing business needs.
  

Education

• Bachelor’s degree in any discipline. An MBA in HR is preferred.
  
  

Why SA Technologies Inc.?

Empowering Work Environment: A Great Place to Work, especially celebrated as one of the Best Places for Women.

Excellence and Quality: A CMMI Level 5 Company, ensuring operational and service excellence.

Globally Acclaimed: A Microsoft Gold Partner and Google Partner, with over 20 years of global IT consulting and Development solutions deliver.

Embark on a rewarding journey together with us! At SA Technologies Inc., your journey begins with a friendly technical assessment, providing a stage to highlight your unique skills.