Senior Analyst, Payments Treasury & Revenue O

Job Description: Senior Analyst, Payments Treasury & Revenue Operations

Employment Type: Full-time

Location: Remote

Overview

onPhase, is a leading provider of accounting and finance process automation software specializing in Accounts Payable and Accounts Receivable automation.

Position Overview

The Senior Analyst, Payments Treasury & Revenue Operations reports to the VP of Payments and supports the treasury, analytics, and revenue operations functions for onPhase’s payments business. Approximately 75% of the role is dedicated to treasury management of the company’s payments-related (AP and AR) bank accounts, and approximately 25% to payments analytics and revenue operations. The role also supports the payments-related components of the month-end close.

The Senior Analyst ensures that payments-related bank accounts, and the customer funds that flow through them, are appropriately funded, reconciled, and controlled, and translates payments data into insights that drive volume growth, margin improvement, and operational scalability. Company operating accounts are outside the scope of this role. The position works closely with Accounting, FP&A, Sales, Product, Engineering, and the company’s banking and processing partners.

Key Responsibilities

Treasury and Cash Management (approximately 75%)

• Perform daily cash positioning across payments settlement, disbursement, and customer-funds accounts and report positions to the VP of Payments
• Fund settlement and disbursement accounts daily to ensure customer payments are released on time
• Execute transfers between payments accounts, including sweeps and zero-balance account (ZBA) structures, and approve outgoing wires and ACH batches within delegated authority limits
• Monitor intraday balances, overdraft exposure, and failed or returned payments

Payments Operations and Settlement

• Reconcile daily settlement files from processors, card networks, and banks to the general ledger and platform data
• Manage customer funds held in for-benefit-of (FBO) accounts, ensuring balances reconcile to customer obligations at all times
• Investigate and resolve reconciliation breaks, including unmatched transactions, ACH returns (R-codes), chargebacks, reversals, and stale-dated checks
• Manage reserve and collateral requirements with processors and sponsor banks
• Oversee escheatment (unclaimed property) reporting for uncashed vendor payments and refunds
• Maintain daily and monthly operating schedules, checklists, and service levels, along with backup coverage plans to ensure continuity of cash movement

Banking Relationships and Infrastructure

• Support relationships with banks, sponsor banks, and payment processors for payments accounts, serving as a day-to-day contact for treasury services
• Open, close, and maintain payments bank accounts, keeping signers, authorizations, and KYC documentation current
• Administer bank portals, user entitlements, and payment approval limits
• Review bank account analysis statements and support negotiation of fees and earnings credit rates
• Support RFPs and onboarding of new banks, processors, and treasury technology

Risk, Controls, and Compliance

• Design and enforce treasury controls, including segregation of duties, dual approval of payments, positive pay, and payment fraud prevention
• Partner with Compliance on KYC/AML, OFAC screening, NACHA rules, and card network requirements
• Support SOC 1 and SOC 2 examinations, external audits, and bank and partner audits by providing documentation and evidence
• Maintain treasury policies and procedures for payments accounts and monitor counterparty (bank) risk and concentration

Systems and Automation

• Implement and enhance treasury tools, including bank connectivity (API or SFTP), reconciliation software, and treasury management systems, and automate cash reporting, reconciliation, and payment workflows

Payments Analytics and Revenue Operations (approximately 25%)

• Build and maintain a payments KPI dashboard covering total payment volume (TPV), transaction count, attach/adoption rate, take rate, net revenue, gross margin, and churn, tracked by customer, segment, product, payment method, and partner
• Prepare weekly and monthly business reviews for the VP of Payments, Chief Payments Officer, and executive team
• Establish standardized metric definitions and a single source of truth so that Finance, Sales, and Product report consistent figures
• Analyze processor and network costs (interchange, assessments, processor fees) against customer pricing to identify margin leakage
• Model pricing changes, rate cards, and custom deal pricing, and support Sales in deal desk reviews for payments pricing
• Track partner revenue share and rebate arrangements, including virtual card rebate programs, to verify accurate payment and assess impact on profitability
• Identify customers with low payments adoption, size the conversion opportunity, and develop cohort, funnel, and enablement analyses (signed, onboarded, transacting, at target volume)
• Partner with Sales and Customer Success on payments-related territory, quota, and commission data
• Develop forecasts and budgets for payments volume, revenue, and cost of revenue in partnership with FP&A
• Support business cases for new products, payment methods, partners, and processors
• Support the payments quote-to-cash process, including pricing setup, contract terms, billing accuracy, and collections
• Reconcile CRM (e.g., Salesforce) data with billing and payments data so that bookings, pricing, and revenue align
• Audit customer billing for errors, missed fees, and incorrect rates, and drive corrective action
• Document and improve processes and system workflows, and evaluate automation and tooling opportunities
• Prepare data for board materials, investor updates, and lender reporting

Month-End Close

• Partner with the Controller and Accounting team to complete month-end reconciliations for payments (AP and AR) bank, settlement, and customer-funds (FBO) accounts and clear reconciling items
• Prepare journal entries for payments revenue, processing costs, interchange, rebates, revenue share, and bank fees
• Calculate accruals for processor and network costs and partner revenue share where invoices lag
• Reconcile payments revenue across the platform, billing system, and general ledger
• Prepare flux (variance) analysis on payments revenue, cost of revenue, and cash accounts with clear explanations
• Support revenue recognition for payments under ASC 606, including gross versus net presentation
• Maintain close checklists, supporting schedules, and audit documentation
• Automate recurring reconciliations and journal entries to shorten the close timeline

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Economics, or a related field
• Experience:

• 5–8 years of experience in accounting, finance, treasury, or FP&A (required)
• Working knowledge of the payments industry, including card and ACH flows, settlement, interchange, processors, and sponsor banks (required)

• Technical Skills:

• Advanced Excel skills, including financial modeling, pivot tables, and lookups, and comfort working with large data sets (required)
• SQL and BI tools such as Tableau, Power BI, or Looker (preferred)
• ERP experience such as NetSuite or Sage Intacct, plus Salesforce and billing systems (preferred)

Performance Expectations

• Daily cash positioning completed and settlement and disbursement accounts funded on time, with no customer payment delays attributable to funding
• Customer-funds (FBO) balances reconciled to customer obligations, with reconciling items resolved promptly
• Payments reconciliations and journal entries completed accurately and within the month-end close calendar
• Treasury controls consistently followed, with clean results in internal, external, and partner audits
• Standard operating procedures documented and maintained for treasury, settlement, and close processes
• Accurate, timely payments KPI reporting and business reviews, and measurable improvement in payments adoption, margin, and close timeline through analysis and automation