- Salary
- £44.3K–£46.6K
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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Salary: £44,253 - £46,579 per annum
Hours per week: 37 hours
Interview date: 5 and 6 November 2026
Make a real difference to communities across Wiltshire as our Senior Anti-Social Behaviour Reduction Officer. This is an exciting opportunity to lead the council’s response to anti-social behaviour (ASB) and community safety issues, helping residents feel safer and supported. Working at the heart of a wide-ranging partnership network, you will coordinate proactive solutions to reduce crime, disorder and the fear of crime, while ensuring those affected by ASB receive a robust and effective response.
As the lead officer for complex ASB casework, you will manage challenging investigations, oversee Anti-Social Behaviour Case Reviews and chair the Anti-Social Behaviour Risk Assessment Conference (ASBRAC). You will bring together partners including the police, housing providers, town and parish councils, community groups and internal council services to develop practical, long-term solutions. You will also represent the council at community and multi-agency meetings, providing expert advice on legislation, policy and best practice.
This role offers significant variety and responsibility - you will lead problem-solving initiatives, analyse crime and performance data, contribute to strategic community safety priorities and support the delivery of enforcement measures where appropriate. This may include Public Spaces Protection Orders, Closure Orders, Community Protection Warnings and Notices, alongside preparing high-quality evidence and documentation to support legal action. Your ability to make sound decisions, manage sensitive situations and communicate confidently with a wide range of stakeholders will be essential.
Alongside operational leadership, you will mentor and provide professional oversight to Anti-Social Behaviour Reduction Officers, promoting consistency, best practice and service excellence. If you are an experienced community safety professional with strong partnership-working skills, a thorough understanding of ASB legislation and a passion for improving outcomes for residents, we would love to hear from you. Join us and help shape safer, stronger communities across Wiltshire.
Why Us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details
Natasha Gell, MA15-2491 Public Protection Manager (Community Safety Partnership Manager) , Natasha.Gell@Wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria
Please download and read the role description and person specification carefully before you apply.
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We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
- Manage complex anti-social behaviour (ASB) cases, assessing concerns, identifying appropriate interventions and progressing cases towards effective resolutions.
- Lead multi-agency problem-solving, working closely with the police, council services, housing providers, town and parish councils and other partners to tackle ASB and wider community safety issues.
- Chair ASBRAC and other multi-agency meetings, leading discussions, agreeing actions and ensuring cases are progressed effectively.
- Lead the ASB Case Review process, ensuring cases are appropriately considered and coordinated with relevant partner agencies.
- Develop and support enforcement responses, including Public Spaces Protection Orders, Closure Orders, Community Protection Warnings and Community Protection Notices where appropriate.
- Provide specialist advice on ASB and community safety, supporting residents, elected members, colleagues, senior officers and partner organisations with legislation, policy and good practice.
- Work directly with communities and residents, representing the council at meetings and helping to address complex or challenging community safety concerns.
- Prepare high-quality casework and legal documentation, working with Legal Services where formal enforcement action is required.
- Analyse service, crime and ASB information, producing reports and monitoring performance to inform managers, councillors and the Community Safety Partnership.
- Mentor and support ASB Reduction Officers, providing advice on cases, reviewing work and promoting consistent practice across the team.
- Help shape and improve the ASB service, identifying new approaches, reviewing working practices and supporting continuous service improvement.
- Respond to formal correspondence, including complaints, Ombudsman enquiries and Freedom of Information requests relating to ASB, ASB Case Reviews and PSPOs.
- ASB qualification or equivalent substantial professional experience in anti-social behaviour and/or community safety.
- Expert knowledge of anti-social behaviour and community safety, including relevant legislation, policies, procedures and best practice.
- Strong experience of partnership and multi-agency working, with the ability to bring organisations together to achieve shared outcomes.
- Experience of managing and resolving complex ASB or community safety cases, using sound judgement and problem-solving skills.
- Excellent written and verbal communication skills, including report writing, negotiation and communicating effectively with residents, partners and senior stakeholders.
- Experience of project management, including developing, delivering, monitoring and evaluating projects.
- Good organisational skills, with the ability to manage competing workloads and support the quality and consistency of other officers’ work.
- Experience of supporting and developing colleagues, including sharing professional knowledge, providing advice and mentoring.
- Experience of working with a Community Safety Partnership and confidence in attending multi-agency meetings and presenting reports.
- Good understanding of local government and the wider context in which community safety services operate.
- Strong IT skills, including experience of using relevant information and case-management systems.