Senior Applications Engineer

The Senior Applications Engineer will be supporting the Quality Professional Services team for the design and implementation of major automation systems include extremely large commercial building automation, process automation, and factory automation systems. In your role, you will be involved in the integration of substantial and diverse types of commercial and industrial equipment and sensors, as well as customer databases and IT applications. You will be contributing to the organization and analysis of monitored data, and will be designing critical graphical dashboards, reports, alerts, and workflows based on such data to improve customer operations. Additionally, you will support the deployment of our tenant applications for workplace management.

Key Responsibilities
• Collaborating directly with the customer on the design, implementation and delivery of solutions to meet/exceed the customers’ requirements. Taking full ownership of tasks required.
• Play an active role in the project team and wider business teams supporting our culture.
• Use your innovative and problem-solving skills to identify improvements and opportunities throughout each project.
• Collaborate with colleagues in Sales and Software Development to achieve top outcomes.
• Assist, consult, and implement projects for key customers.
• Act as a trusted advisor, providing expert guidance on MEIDS software solutions.
• Uphold the highest standards of professional integrity in all customer interactions.
• Develop a strong understanding of industry concepts, practices, and procedures.
• A positive ‘can-do’ attitude and be passionate about your own development.
• A passion to modernize the workspaces and factories of the future.
• Time management, prioritization, and communication skills.
• Other duties as assigned by MEIDS.

Education: Bachelor’s degree in Engineering, Computer Science, or related field

Experience:
• 5+ years experience with Automation Software deployment (BMS or BAS or SCADA or DCS system experience)
• Experience with on prem, cloud, and hybrid solutions with digital transformation initiatives
• Proficiency in web-based configuration
• Highly organized and detailed oriented

Technical Skills:
• General understanding of industrial/building automation, software solutions, and system integration.
• Very experienced with Microsoft Office Suite including Excel, PowerPoint, OneNote, Word, Planner, and Teams
• Experience with Operating Systems
• Experience with computer, industrial networking, and IoT protocols such as OPC, BACnet, Modbus, SNMP, MQTT, and Web Services
• Experience in SQL Server database design, queries, stored procedures etc.

Collaboration & Communication:
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to collaborate with local and remote team members

Other:
• Strategic thinker with a focus on customer success.
• Comfortable with customer facing activities

Preferred Qualifications
• Knowledge of industrial/building automation industries
• Ability to read and understand building plans, controls drawings, sequence of operations, etc.
• Artistic skills, UX design, and web design a plus
• Programming ability using programing languages such as VBA, C#, Python, etc.
• Knowledge of Azure infrastructure and components.
• Project Management qualification - PRINCE2 or similar
• Experience leveraging AI to optimize work output
• Familiarity with MEIDS or similar platforms is a plus

Location & Travel
• Position is based in Dudley, UK
• Onboarding period is up to 4 weeks of full time in office, with company standard policy of 3 days per week hybrid model in effect afterwards
• May require 5-15% travel and can include international and weekend travel