Senior Assistant, Digital Business and Merchandising

Role Specific Information

Job Description

About the Role

As a Senior Assistant, Digital Business and Merchandising, you support the execution of Kohl’s digital business by ensuring products are accurately presented and easy for customers to find and shop online. You will execute day-to-day digital merchandising activities, monitor performance, and support improvements that enhance the customer experience and business results. This role plays a critical part in delivering high-quality, consistent execution across product presentation, content, and discovery. You will partner closely with Associate Managers and cross-functional teams to support execution and ensure alignment to business priorities.

What You’ll Do

• Monitor digital KPIs and performance trends, identifying issues and escalating opportunities for improvement

• Execute digital merchandising activities for assigned categories or business areas, including product presentation, content, and discovery

• Ensure accuracy and completeness of product data, attribution, and content to support strong customer experiences and search and browse performance

• Execute defined actions that support sales, conversion, and customer engagement

• Partner with Associate Managers and cross-functional teams to ensure aligned and timely execution

• Manage multiple priorities with speed and attention to detail, adapting to changing business needs and seasonal priorities

• Identify and escalate process or execution issues that impact efficiency and quality

• Additional tasks may be assigned

What Skills You Have

Required

• 2+ years of experience in e-commerce, digital merchandising, merchandising, or related customer-focused roles

Preferred

• Experience with web analytics and digital tools

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to maintain prompt and regular attendance as set by the company

• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

• Ability to comply with dress code requirements

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to comply with health and safety standards

About Us

Our purpose at Kohl's is to take care of families' realest moments.
Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.