Senior Bancassurance Specialist

Job Title: Senior Bancassurance Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote — Work From Home

Level: Senior

About the Role

We are seeking an experienced Senior Bancassurance Specialist to support the development, management, and performance oversight of bancassurance partnerships between banking institutions and insurance providers. This role focuses on insurance product coordination, partnership performance analysis, sales process monitoring, distribution support, regulatory compliance coordination, and relationship management.

The successful candidate will collaborate remotely with banking partners, insurance providers, product teams, relationship managers, compliance specialists, and operations teams to strengthen bancassurance distribution channels and improve customer service outcomes. The position is fully remote and requires strong knowledge of banking and insurance products, partnership management, distribution processes, and financial services regulations.

Key Responsibilities

• Coordinate bancassurance activities and support the management of relationships between banks, insurers, and relevant distribution partners.
• Monitor partnership performance, insurance product penetration, sales trends, conversion rates, and portfolio growth indicators.
• Support the development and review of bancassurance product propositions aligned with customer needs and partner distribution strategies.
• Coordinate product launches, campaign activities, sales enablement initiatives, and distribution process updates.
• Review product documentation, customer communication materials, training resources, and operational guidelines for accuracy and consistency.
• Analyze bancassurance performance data and prepare management reports, dashboards, and business recommendations.
• Work with banking and insurance teams to identify opportunities to improve product accessibility, customer experience, and operational efficiency.
• Support the review of customer onboarding, policy issuance, premium collection, renewal, and servicing workflows.
• Coordinate with compliance and risk teams to monitor adherence to applicable insurance distribution requirements and internal policies.
• Assist with the identification and escalation of conduct risks, customer complaints, mis-selling indicators, and process weaknesses.
• Support training and knowledge-sharing initiatives for bank relationship managers and insurance distribution personnel.
• Monitor market developments, competitor offerings, product trends, and regulatory changes affecting bancassurance operations.
• Coordinate service-level reviews and track outstanding operational issues between banking and insurance partners.
• Support partnership reviews, business planning, product performance assessments, and strategic improvement initiatives.
• Maintain accurate records of partnership activities, product updates, campaign performance, and operational matters.
• Contribute to the continuous improvement of bancassurance governance, reporting, and distribution procedures.

Qualifications and Experience

• Bachelor's degree in Finance, Banking, Insurance, Business Administration, Economics, or a related discipline.
• Significant experience in bancassurance, insurance distribution, banking partnerships, insurance operations, or financial services relationship management.
• Strong understanding of banking products, life and general insurance products, and bancassurance distribution models.
• Knowledge of insurance product structures, policy administration, premium collection, renewals, and customer servicing processes.
• Familiarity with bank and insurer partnership arrangements, distribution agreements, service-level frameworks, and performance management.
• Understanding of applicable UAE banking and insurance regulatory requirements, consumer protection principles, and insurance distribution standards.
• Experience analyzing sales performance, product profitability indicators, customer trends, and partnership results.
• Familiarity with CRM platforms, banking systems, insurance administration platforms, and business intelligence tools.
• Strong analytical, commercial, and problem-solving capabilities.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Ability to coordinate effectively across banking, insurance, compliance, product, and operations teams.
• High level of professionalism and discretion when handling customer and financial information.
• Ability to manage multiple priorities and work independently in a fully remote environment.
• Relevant professional qualifications in banking, insurance, financial services, or relationship management are advantageous.

What We Offer

• 100% remote working arrangement with work-from-home flexibility.
• Full-time professional opportunity in bancassurance and financial services.
• Exposure to banking partnerships, insurance distribution strategies, and product development initiatives.
• Opportunities to contribute to partnership performance, customer experience, and business growth.
• Collaboration with multidisciplinary banking, insurance, product, and compliance teams.
• Professional development and opportunities to expand specialist financial services expertise.

How to Apply

Interested candidates should submit an updated CV highlighting their bancassurance experience, banking and insurance product knowledge, partnership management capabilities, and relevant professional qualifications.

Application Subject: Application – Senior Bancassurance Specialist (UAE Remote)

Candidates should confirm applicable employment arrangements, residency requirements, and work authorization before accepting an offer.

• Regulatory and authorization note: This position focuses on remote partnership coordination, product documentation review, performance analysis, distribution oversight, and operational support. In-person customer meetings, physical identity verification, original document handling, cash or cheque collection, and branch-based activities must be performed by qualified local personnel. Regulated insurance or investment advice, product suitability determinations, policy issuance commitments, binding sales approvals, premium payment releases, credit decisions, customer onboarding approvals, formal regulatory submissions, and statutory compliance attestations must be performed or approved by appropriately licensed, delegated, or otherwise authorized banking, insurance, legal, or compliance professionals in accordance with applicable laws and regulatory requirements.