Senior Business Analyst

At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide.

Quento Technologies S.A. seeks an experienced and highly motivated Senior Business Analyst to join our team and collaborate closely with our customers in domestic and international IT projects.

Your responsibilities will entail:

• Lead business requirements gathering and ensure alignment with project goals;
• Collaborate with business stakeholders to define and document business processes, KPIs, and requirements;
• Analyze current business processes and propose improvements for efficiency and effectiveness;
• Translate business requirements into detailed technical specifications for IT solutions, ensuring alignment with business objectives;
• Work closely with technical teams to ensure requirements are translated into successful solutions;
• Create and maintain project documentation, including requirements specifications and user stories;
• Manage product backlog, participate in iteration and release planning, and actively engage in agile ceremonies to support continuous delivery and improvement;
• Develop Requirements Management Plans and Traceability Matrices to monitor and manage requirements throughout the project lifecycle, ensuring all requirements are met;
• Collaborate with quality assurance experts to ensure sufficient test coverage for both functional and non-functional requirements and support user acceptance testing and end-user training activities;
• Be able to perform high level analysis during exploratory, inception phase of a project, understand the business problem and propose appropriate solutions;
• Prepare Business Cases, Feasibility Studies, Cost-Benefit analyses and defend them in business stakeholders, project sponsors and management audience;
• Ensure alignment of requirements with customer’s Regulatory landscape (e.g. GDPR, AI Act);
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

• University degree in Computer Science, Engineering or related field;
• Minimum 5 years of experience in business analysis or related roles;
• Experience in working using Agile methodology;
• Experience in using SDLC management tools (Azure DevOps, Jira or similar) to record and manage analysis artefacts (User Stories, Requirements etc.) and collaborate with rest of team members
• Sound knowledge of business analysis methodologies and best practices, demonstrated by practical experience in IT projects;
• Experience in requirements development and management in software development projects during the whole software development lifecycle;
• Ability to build collaborative relationships with clients and project team members;
• Excellent written and verbal communication skills;
• Experience and willingness to work in an international/multicultural environment;
• Excellent knowledge of English language (written and verbal);
• PMI Professional in Business Analysis – PMI-PBA®, or IIBA Certified Business Analysis Professional – CBAP®.

Preferred Qualifications and Experience:

• Familiarity in performing Business Analysis for AI and data analytics solutions;
• Scrum Product Owner (CSPO) or equivalent Agile certification is highly desirable;
• Relevant certifications in internationally recognized project management methodologies (e.g., PMP, PRINCE2) is considered an asset

Your Life @ Qualco Group
On top of challenging work environment, we are offering:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid benefits & home equipment benefits
🤸‍♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.