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SR

Senior Business Analyst

S R International IncOperations & Admin
Hiring from
United States
Work type
Hybrid
Posted
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Job Title: Senior Business Analyst
Job Code: PA 814896
Client: Commonwealth of Pennsylvania – Public Utility Commission (PUC)
Location: Pennsylvania (Hybrid – statewide office options)
Contract Duration: Long-term Contract
Working Hours: 8:00 AM – 4:30 PM
Work Arrangement: Hybrid – 2 days onsite per week, including Wednesday; 3 days remote
Closing Date: November 2, 2026, at 4:00 PM

Position Overview
The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced Senior Business Analyst to support the modernization of its Consumer Affairs Information (CAI) application, which is critical to resolving public complaints involving utility companies.

The selected candidate will lead requirements gathering, analysis, design support, and testing activities for the modernization initiative. Responsibilities include documenting existing system functionality, identifying process improvements, translating business requirements into user stories, and ensuring essential functionality is successfully migrated to the modernized solution.

The ideal candidate will have strong analytical, communication, testing, and stakeholder management skills, along with experience in legacy application modernization and digital transformation.

Key Responsibilities
  • Document existing CAI application requirements and ensure all essential functionality is accounted for during modernization.
  • Prioritize requirements and link them to legislative or policy requirements where applicable.
  • Collaborate with business units and subject matter experts to identify system improvements and recommend solutions.
  • Propose new features that deliver business value.
  • Work with the Product Manager to translate business requirements into clear user stories and define acceptance criteria.
  • Assist in evaluating technical approaches, including platform, architecture, and integration decisions.
  • Ensure business requirements are clearly understood by the technical delivery team.
  • Support change management, user adoption, and training activities.
  • Ensure the modernized product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
  • Identify project risks, dependencies, and impediments.
  • Provide regular status updates and recommendations to IT leadership and business sponsors.
  • Support testing activities to verify system functionality and the accuracy of changes.
Required Skills
  • Business Analysis: Minimum 7 years of Business Analyst experience, including at least 3 years in a Senior Analyst role.
  • Legacy Application Modernization: Demonstrated experience analyzing legacy applications or leading requirements gathering for digital transformation.
  • Requirements Gathering: Strong ability to elicit, document, and translate business requirements into clear user stories and acceptance criteria.
  • Agile/Scrum: Working knowledge of Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or similar.
  • Software Testing: Experience testing large-scale projects.
  • User Acceptance Testing (UAT): Experience leading and coordinating UAT activities.
  • Communication: Excellent written and verbal communication skills with the ability to work with technical and non-technical stakeholders.
  • Organization: Strong prioritization and organizational skills with the ability to manage competing demands.
Preferred Skills
  • Enterprise application modernization, including migration from legacy platforms to modern architectures.
  • Process improvement and business process reengineering.
  • Knowledge of WCAG 2.1 accessibility standards and public-sector compliance requirements.
  • Previous experience with Commonwealth of Pennsylvania agencies or similar public-sector organizations.
Primary Skills
Senior Business Analysis, Requirements Gathering, Legacy Application Modernization, Digital Transformation, User Stories, Acceptance Criteria, Azure DevOps, Jira, Agile/Scrum, Software Testing, UAT Coordination, Process Improvement, Business Process Reengineering, WCAG 2.1, Public-Sector Compliance.



About SR International INC.

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are

We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.


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