Senior Business Analyst

Job Title: Senior Business Analyst

Client: Agency of the United Nations

Location: Europe - Remote (nearshore, CET working hours; candidates based anywhere in Europe)

Type of Engagement: Freelance – full-time (Mon-Fri, 8h/day), initial 6 months, renewals based on performance and funding availability

Rate: Max 410 euro per day all inclusive

Start: 1 December 2026

For an Agency of the United Nations, we are looking for a Senior Business Analyst with direct experience of catalog-style products (marketplaces, registries, repositories, package indexes, model hubs, data catalogs or comparable discovery platforms) to shape and deliver a Tools and Resources Marketplace.

Main Responsibilities:

· Propose and agree an engagement approach, including interviews, working sessions and community-facing formats such as challenges, hackathons, curation sprints or design sessions.

· Design and facilitate community engagement activities, jointly with the UX/UI Designer, to elicit requirements and validate emerging thinking with practitioners who will use the Marketplace.

· Engage internal stakeholders and adjacent teams working on related or overlapping needs, identifying dependencies, shared requirements and opportunities for alignment.

· Develop personas covering the range of Marketplace users (consumers, contributors, curators/maintainers of the catalog) and map end-to-end journeys from need through discovery, evaluation and adoption of an artifact.

· Investigate where a curated, domain-specific platform demonstrably outperforms a general-purpose AI assistant and where it does not.

· Analyse comparable discovery and catalog platforms and develop costed build, adopt and extend options, presenting a reasoned recommendation with trade-offs and assumptions explicit.

· Assess approaches to classifying and describing artifacts and modelling their relationships to people, communities and initiatives as the basis for a knowledge graph.

· Define listing criteria, minimum publication information (including quality and trust signals), the sourcing model (human curation, community contribution, automated or AI-assisted retrieval) and the artifact lifecycle.

· Translate needs into a prioritised, engineering-ready backlog and produce specifications: user stories, flows, states and transitions, data requirements, business rules and edge cases.

· Define acceptance criteria for AI-assisted features, including non-functional requirements (search relevance, latency, reliability), human-in-the-loop review and confidence thresholds for AI-generated metadata and recommendations.

· Produce low-fidelity wireframes and flow sketches for the principal journeys (discovery and search, artifact listing and comparison, artifact detail, contribution/submission).

· Own and maintain the backlog operationally; define sprint content, run sprint planning, refinement and review, and track progress, dependencies, risks and impediments.

· Work day to day with developers and designers, coordinate user acceptance testing and community feedback, and report delivery status to the product owner and governance.

Hard Skills:

· Over 10 years in IT and at least 7 years of progressive experience as a Business Analyst, Product Owner or Product Manager delivering software products.

· Demonstrated experience on at least one catalog-style product (marketplace, registry, repository, package index, model hub, data catalog or comparable discovery platform) with direct responsibility for how content was classified, described, listed or found.

· Experience defining requirements or acceptance criteria for features whose outputs are generated by AI/ML models, including human-in-the-loop review and confidence thresholds.

· Experience designing discovery and search experiences and defining how discovery quality is measured and improved.

· Experience designing content or asset lifecycle and governance models (intake, review, publication, deprecation, removal).

· Proven ability to run delivery operationally: backlog ownership, sprint definition, day-to-day collaboration with engineering through to release.

· Ability to produce low-fidelity wireframes and interface concepts and to collaborate with UX/UI designers.

· Expertise in business analysis techniques: user stories, acceptance criteria, personas and journey mapping, entity-relationship and data models, process flows and data dictionaries.

· Comfort with SDLC, Git-based workflows, JIRA/Azure DevOps/Confluence and technical data concepts (APIs, relational and document database schemas, XML/JSON/CSV, package registries and open-source repositories).

· University degree in Business Administration, Computer Science, Information Science, Information Systems, Health Informatics or related discipline.

· Professional qualification or foundation certification in business analysis or product methodologies (e.g. IIBA-CCBA/CBAP, PMI-PBA, or a recognised Product Owner certification).

· Familiarity with public health, epidemiology, research software ecosystems or open science infrastructure is an advantage.

Soft skills:

· Strong facilitation and community engagement skills, including workshops, challenges or hackathons.

· Ability to engage and align diverse stakeholders and communities of practice.

· Expert knowledge of spoken and written English.

The ideal candidate is a senior Business Analyst / Product Owner who has shaped catalog-style or discovery products, is comfortable defining requirements for AI-assisted features, and enjoys running delivery day to day with an engineering team. Experience with open-source ecosystems, package registries, data catalogs or model hubs, and prior work with UN agencies or public-good digital initiatives, is a plus.

What do we expect from you?

We expect enthusiasm and creative solutions. Active contribution to nurture the Community with research, scouting and concept of new solutions will be required.

OUR Client

Our client is an Agency of the United Nations working on global public health.

www.dropacode.com