Senior Business Analyst

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

SENIOR BUSINESS ANALYST

This Senior Business Analyst (SBA) role is an analyst, advisor and facilitator role acting with some of Product Owners responsibilities.

Y2021 one of the Shift4 Payments Lithuania development teams successfully launched a Partner Portal (Internal/ External sales self-service for daily work and customer service).

The Development Team (1 Dedicated Scrum Team) can Expect SBA Support With Design, Documentation, Backlog Preparation And Priorities Confirmation (planned To Be Done In Alignment With 2 other BAs), And Getting Answers On How Existing And TO BE Solutions Should Work. Within The Agile Process, This Translates To

• Stocking and grooming the product backlog;
• Developing application designs and requirements;
• Making product and feature implementation decisions;
• Assisting other team members in understanding how the application should function.
  

The Senior Business Analyst understands business needs very well, offers scenarios to solve business problems, assists decision-makers in gathering information to make decisions, helps with QA and UAT, and follows up on progress.

Responsibilities:

• Gather business requirements and translate business needs into clearly defined, detailed, and documented requirements, functional designs, and system supplemental specifications for new applications, with the mindset of “remove non-essential parts.”;
• Create and maintain project lifecycle documents/deliverables (vision/scope document, AS IS and TO BE flow, supplemental specifications, and flow diagrams, backlog building in collaboration with other BAs and based on leadership high level roadmap);
• Analyze change requests/enhancements in existing applications and participate as a SME for new strategic programs or initiatives;
• Provide required business and/or subject matter expertise for both project and production-related activities;
• Assist the leadership in decision making, executing on product initiatives, and in managing and refining the product backlog to keep it detailed appropriately, estimated, emergent, and prioritized;
• Ensure full compliance, obtain appropriate sign-offs, and maintain required standards throughout the project lifecycle;
• Assist with scrum ceremony facilitation, improving team way of working;
• Support the development team during development and collaborate with business representatives and leadership to achieve solid solutions that satisfy business needs, goals, and objectives. Daily issues and bugs management is also part of our success;
• Assist in tracking and providing project status updates to the appropriate clients and stakeholders;
• Assist with QA and UAT and verify that the delivered application requirements meet customer needs based on the specifications.

Requirements:

• Relevant extensive experience or courses in a business analyst role;
• Proficiency in Agile/Scrum software development lifecycle (SDLC) and project management-related skills (Jira / Confluence development tasks documentation, AS IS process mapping (BPM), etc.)
• Must be flexible and demonstrate the ability to execute on deadlines in a high-pressure environment;
• Demonstrate the ability to solve problems with a sense of ownership, enthusiasm, and innovation;
• High level of written/oral communication skills;
• Experience in group and/or management presentations;
• Experience in payment processing or financial services industry is a plus;
• Experience of technical / systems analysis or flexibility to get access and learn working with backend data is a plus;
• Use AI tools daily, continuously develop AI skills, and promote AI adoption and best practices across the team.
  

Benefits:

• A growing innovative company;
• Social Responsibility Initiatives (such as Volunteering days; Blood donation; Contribution to various charitable causes);
• Office canteen with subsidized prices exclusively for employees, and a wide choice of Snacks/Soft drinks;
• Office in the city center with parking for cars, bicycles, and scooters;
• Private health insurance;
• Employee accident insurance;
• Additional vacation days based on tenure;
• Bonuses for the achieved results;
• Employee referral program;
• IIIrd Pillar Pension Fund contribution;
• Gifts for special occasions.
  

The salary range for this position is starting at 4200-4800 Eur Gross. The exact salary will be determined based on the candidate’s experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

About Us

WELCOME TO THE FUTURE OF COMMERCE

About Shift4
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

About Global Blue
Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

A Global Leader in Financial Technology

75+

Countries

$300+

Billion Processed Annually

300,000+

Customers

1,200+

Technology Integrations

5+ Billion

Annual Transactions

100+

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