Senior Business Development Manager – E-commerce & Fulfillment | Italy 🇮🇹

Senior Business Development Manager – E-commerce & Fulfillment | Italy 🇮🇹

Mailship | Milan / Carpiano | Hybrid

We're not looking for someone who waits for opportunities. We're looking for someone who creates them.

Can you spot a business opportunity before others do? Do you enjoy opening new doors, building trust with customers, and turning business conversations into long-term partnerships?

Then you might be exactly who we're looking for.

At Mailship, our mission is simple: to help e-commerce businesses grow by making logistics smarter, simpler, and more efficient.

As part of the Mailstep Group, we combine over 30 years of experience, modern technology, and strong operational expertise. We provide end-to-end fulfillment solutions, from warehousing and order picking to shipping and returns management.

With our fulfillment center in Carpiano, near Milan, and strong international backing, we're well-positioned to take our business in Italy to the next level.

And now, we're looking for an experienced Senior Business Development Manager to help us turn that potential into real business growth.

Your mission? Drive growth and win new customers.

This isn't a role focused on managing existing accounts. You'll have the opportunity to actively develop the Italian market, build valuable business relationships, and directly influence Mailship's success.

📌 What will you be doing?

• Proactively identify and acquire new B2B customers, particularly e-commerce businesses, brands, and online retailers
• Develop new business opportunities and strengthen our position in the Italian market
• Build relationships with business owners, senior decision-makers, and e-commerce, logistics, and operations leaders
• Manage the entire sales cycle, from initial outreach and needs analysis to solution proposals, negotiations, and contract signing
• Work closely with our operations team to develop solutions that meet customer needs
• Build and expand a strong network of business contacts and strategic partnerships
• Manage your sales pipeline, CRM activities, and commercial targets in a structured and results-driven way
• Support the smooth onboarding and operational handover of new customers

📌 Who are we looking for?

We're not looking for someone who's simply great at presentations. We're looking for someone who knows how to win new customers, thinks commercially, and has a proven track record of delivering results.

We'll be a great match if you:

• Have solid experience in B2B sales and a proven track record in new customer acquisition.
• Can independently identify opportunities, lead negotiations, and successfully close deals
• Have experience in consultative or complex B2B sales and know how to communicate the real value of a solution
• Think strategically but aren't afraid to pick up the phone, approach a potential customer, and make things happen
• Are proactive, independent, well-organized, and results-oriented
• Are comfortable working with CRM systems, sales targets, and pipeline management.
• Speak fluent Italian and have a good working knowledge of English
• Are willing to travel to meet customers across Italy and regularly collaborate with our team in Carpiano

It's a big plus if you have experience in fulfillment, 3PL logistics, e-commerce, transportation services, or retail technology solutions.

And if you already have a strong network of relevant business contacts in the Italian market, even better!

📌 What can you expect from us?

A real opportunity to make an impact. Your work will directly contribute to Mailship's growth in Italy. You'll have the freedom to develop new opportunities and help shape our commercial direction

Autonomy, trust, and responsibility. We believe in people who take initiative, bring new ideas, make decisions, and take ownership of their results.

Solutions you can truly believe in. Modern technology, e-commerce integrations, logistics infrastructure, and our fulfillment center in Carpiano will give you the tools to offer solutions that genuinely help customers grow.

Flexibility and freedom to organize your work. We offer a hybrid working model, ideally with 1-2 days per week at our Carpiano facility. The remaining days can be spent working remotely or meeting customers.

Attractive compensation. We offer a competitive package tailored to your experience and track record, including a performance-based variable component.

🚀 Ready to grow with us?

Maybe you're not just looking for another sales job. Maybe you're looking for an opportunity where you can use your experience, bring your own ideas to the table, and see the real impact of your work.

At Mailship, we're not just looking for someone to hit sales targets. We're looking for a business partner who will help us take our business in Italy to the next level.

Sounds like your kind of challenge?

We'd love to hear about the markets you've developed, the customers you've won, and the business achievements you're most proud of.

Mailship | Let's grow together.