Senior, Business Operations and Program Administration

MITRE's Surface Transportation program is seeking a versatile, proactive professional to support business operations, project coordination, stakeholder engagement, and business development activities. This role will serve as a key operational partner to department leadership and technical staff, helping coordinate resources, manage business processes, support external engagements, and advance strategic priorities.

The ideal candidate combines strong organizational and analytical skills with excellent communication, sound judgment, and the ability to work independently across a broad range of activities. This individual will help ensure that day-to-day operations run effectively while contributing to the department's ability to identify opportunities, engage stakeholders, and deliver mission impact.

Roles & Responsibilities:

• Support department business operations, including staffing coordination, resource planning and allocation, financial tracking, and operational reporting, working with leadership and relevant business functions to ensure timely execution of activities.
  
• Monitor project funding, contract actions, invoices, expenditures, and other financial and administrative activities; support business planning, forecasting, and reporting; and proactively identify emerging needs, operational risks, and opportunities for improvement.
  
• Coordinate contractual and procurement actions in collaboration with relevant MITRE business functions, including tracking requirements, facilitating documentation, reviews, and approvals, and supporting efficient execution of associated processes.
  
• Support coordination of engagements with government sponsors, industry partners, internal leadership, and other stakeholders, including meetings, workshops, briefings, and events; support engagement preparation and follow-up, including agendas, documentation of outcomes, and tracking of commitments.
  
• Support the development, editing, and coordination of communications materials, including presentations, executive briefings, talking points, and stakeholder-facing materials; maintain stakeholder engagement records, communication plans, and related coordination materials.
  
• Support business development activities, including opportunity identification and tracking, market and sponsor research, capture planning, and coordination of responses to requests for information, requests for proposals, and other sponsor inquiries.
  
• Support the development of capability statements, strategic presentations, white papers, and other business development materials that communicate MITRE's expertise and mission value; provide research, analytical, and coordination support to help leadership evaluate opportunities and advance departmental priorities.
  
  

Basic Qualifications:

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree in Business Administration, Management, Communications, Public Administration, Project Management, Organization Development or a related field; or 3 years and a Master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.
  
• Demonstrated experience supporting business operations, project or program coordination, resource management, business development, communications, or related organizational activities.
  
• Experience coordinating multiple concurrent priorities, stakeholders, and deliverables in a dynamic professional environment.
  
• Strong organizational, analytical, and problem-solving skills, with demonstrated attention to detail and ability to exercise independent judgment.
  
• Excellent written and verbal communication skills, including experience developing professional presentations, reports, and stakeholder-facing materials.
  
• Experience supporting business processes involving budgets, financial tracking, contracts, procurement, staffing, or resource coordination.
  
• Ability to synthesize complex information, identify key issues, and communicate actionable recommendations to leadership.
  
• Demonstrated ability to collaborate effectively with technical professionals, business functions, leadership, and external stakeholders.
  
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and SharePoint.
  
• Ability to work independently, adapt to changing priorities, and proactively identify and address organizational needs.
  
• This position requires a minimum of 3 days a week on-site.
  
  

Preferred Qualifications:

• Experience supporting business operations or program management within a research, engineering, technology, transportation, or federally funded environment.
  
• Experience coordinating government sponsor engagements, technical workshops, executive briefings, or external stakeholder activities.
  
• Experience supporting federal business development activities, including RFP/RFI responses, proposal coordination, opportunity tracking, or capture support.
  
• Experience developing communications materials that translate technical or mission-oriented information for executive and nontechnical audiences.
  
• Experience developing dashboards, operational metrics, resource reports, or management decision-support tools.
  
• Experience using Workday, Clarity, Salesforce, Power BI, or comparable business management platforms.
  
• Experience applying approved AI tools, automation, or other emerging technologies to improve business workflows and communications.
  
• Familiarity with surface transportation, transportation systems, infrastructure, or related federal, state, and local government missions.
  
• Experience supporting strategic planning, stakeholder analysis, organizational improvement, or business process modernization.

This requisition requires the candidate to have a minimum of the following clearance(s):

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Salary compensation range and midpoint:

Work Location Type:

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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Benefits information may be found here.