Senior Carer

Company Description Starry Care UK Limited is a home care and staffing provider focused on enhancing quality of life for people who need support in their daily living. The company delivers specialist recruitment and HR services to organizations across the Health Care sector. Starry Care is committed to helping team members grow to their full potential through structured performance management, training, and development opportunities. Employees are supported with challenging yet rewarding assignments that enable them to build skills while making a meaningful difference. The organization is dedicated to helping both staff and clients achieve their goals in a respectful, inclusive environment.

Role Description The Senior Carer role is a full-time hybrid position based in Newport, with some flexibility to work from home for administrative and care-planning tasks. Day-to-day responsibilities include providing high-quality personal care and support to individuals in their homes, following agreed care plans and maintaining a person-centered approach. The Senior Carer will supervise and mentor other care staff, support visit scheduling, and help ensure compliance with care standards and company policies. The role includes monitoring service users’ well-being, documenting observations, updating care records, and promptly reporting any concerns to management or clinical leads. The Senior Carer will also communicate regularly with clients, families, and healthcare professionals to coordinate care and promote safety, dignity, and independence.

Qualifications

• Previous experience in a senior care, domiciliary care, or community support role, ideally within home care services.
• Relevant care-related training or qualifications (e.g., NVQ/QCF Level 2 or 3 in Health and Social Care, or equivalent) or willingness to work toward these.
• Strong interpersonal, communication, and relationship-building skills, with the ability to interact sensitively with clients, families, and colleagues.
• Ability to lead by example, supervise and support junior care staff, and contribute to a positive, collaborative team culture.
• Good organizational skills, including accurate record-keeping, time management, and attention to detail in following care plans and procedures.
• Basic IT skills to manage electronic records, online training, and remote communication when working from home.
• Understanding of safeguarding, confidentiality, infection control, and health and safety principles in a care setting.
• Commitment to equal opportunity, non-discriminatory practice, and respecting diversity in all interactions.
• Reliable, compassionate, and patient, with a genuine motivation to support people to live as independently and safely as possible.
• Flexibility to work a range of shifts, which may include evenings, weekends, and holidays, in line with service needs.