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- Austria, Germany
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Job location: Germany or Austria.
The Senior Client Partner is responsible for leading strategic partnerships with key customers, driving value realization, and delivering significant business outcomes through Infor solutions. This role involves overseeing a broader territory, managing complex client relationships, and working to elevate customer satisfaction and retention. The Senior Client Partner takes a leadership role in identifying and capitalizing on growth opportunities, ensuring both new and existing customers achieve their goals while contributing to company revenue objectives. This position requires strong business acumen, exceptional communication skills, and the ability to drive high-value solutions in a competitive environment.
The Senior Client Partner is responsible for leading strategic partnerships with key customers, driving value realization, and delivering significant business outcomes through Infor solutions. This role involves overseeing a broader territory, managing complex client relationships, and working to elevate customer satisfaction and retention. The Senior Client Partner takes a leadership role in identifying and capitalizing on growth opportunities, ensuring both new and existing customers achieve their goals while contributing to company revenue objectives. This position requires strong business acumen, exceptional communication skills, and the ability to drive high-value solutions in a competitive environment.
A Typical Day in the Life Includes:
- Lead a large, diverse territory and oversee an expanded annual consulting services sales quota across Infor COM and Infor Blending solutions.
- Collaborate with sales teams to manage the full sales cycle, including RFP coordination, presentations, SOW preparation, contract negotiations, and deals closing.
- Identify new business opportunities within existing client bases and grow long-term strategic relationships with key customers.
- Mentor and guide junior Client Partners, sharing knowledge and best practices for customer engagement and opportunity development.
- Own forecasting responsibilities (monthly, quarterly, annually) and collaborate with marketing teams to drive targeted campaigns and business growth.
- Develop and execute high-level strategies to uncover upsell and cross-sell opportunities for expanded adoption of Infor solutions.
- Lead regular business reviews with senior-level stakeholders and C-suite executives to align project goals with customer objectives.
Basic Qualifications:
- Lead a large, diverse territory and oversee an expanded annual consulting services sales quota across Infor COM and Infor Blending solutions.
- Collaborate with sales teams to manage the full sales cycle, including RFP coordination, presentations, SOW preparation, contract negotiations, and deals closing.
- Identify new business opportunities within existing client bases and grow long-term strategic relationships with key customers.
- Mentor and guide junior Client Partners, sharing knowledge and best practices for customer engagement and opportunity development.
- Own forecasting responsibilities (monthly, quarterly, annually) and collaborate with marketing teams to drive targeted campaigns and business growth.
- Develop and execute high-level strategies to uncover upsell and cross-sell opportunities for expanded adoption of Infor solutions.
- Lead regular business reviews with senior-level stakeholders and C-suite executives to align project goals with customer objectives.
Preferred Qualifications:
- Experience in consulting/professional services sales, particularly within enterprise software solutions.
- Experience with advanced forecasting and pipeline management.
- Experience driving strategic marketing initiatives and collaborate cross-functionally with sales and marketing teams.
- Experience leading and mentoring sales teams or client partner groups.
