Senior Cloud Email Security Analyst

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team team as a Senior Cloud Email Security Analyst located in various offices.

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

This role can be based in various offices on a hybrid basis. This role reports to the Director of Enterprise Messaging.

Position Summary:

Under the direction of the Enterprise Messaging Manager, the Senior Cloud Email Security Analyst supports and improves the organization’s cloud email security services. This role administers email security platforms, investigates email-based threats, maintains secure mail flow and authentication controls, and works with Technology, Information Security, Legal, and vendors to protect a large Microsoft 365 environment. The analyst works independently on complex issues, provides senior-level technical guidance, and helps improve operational procedures and security controls.

Key Responsibilities:

• Administers, monitors, maintains, and tunes enterprise email security platforms, primarily Proofpoint and Microsoft 365 email security services.

• Supports Exchange Online, Exchange Online Protection, Microsoft Defender for Office 365, and related mail-flow and threat-protection features.

• Maintains and troubleshoots inbound, outbound, internal, application, partner, and secure-relay mail flow in cloud and hybrid environments.

• Manages email authentication and domain-protection controls, including SPF, DKIM, DMARC, TLS, DNS records, certificates, and third-party sender onboarding.

• Investigates phishing, business email compromise, spoofing, malware, malicious links or attachments, account compromise, and other email-related security events.

• Performs message tracing, header and URL analysis, threat hunting, log review, evidence collection, containment, and post-delivery remediation.

• Uses PowerShell and available APIs to automate routine administration, reporting, monitoring, and remediation activities.

• Coordinates with Information Security, Identity, Compliance, Legal, Service Desk, application teams, and vendors on incidents, changes, and email security requirements.

• Creates and maintains technical documentation, procedures, change records, test plans, service reports, and operational metrics.

• Provides senior escalation support, shares knowledge with other support teams, and assists with vendor evaluations, upgrades, and security improvements.

• Participates in disaster recovery, control testing, scheduled maintenance, and an on-call rotation for urgent incidents or service-impacting events.

• Performs other duties as assigned or required.

Qualifications:

Skills and Competencies

• Strong hands-on experience administering Proofpoint enterprise email security products and Microsoft 365 email security services.

• Strong knowledge of Exchange Online, EOP, Microsoft Defender for Office 365, mail routing, connectors, transport rules, quarantine, and message tracing.

• Strong understanding of SMTP, MIME, DNS, email headers, TLS, certificates, SPF, DKIM, DMARC, and common third-party sending services.

• Experience investigating and responding to phishing, business email compromise, spoofing, account compromise, malware, and other email-based threats.

• Proficiency with PowerShell and familiarity with Microsoft Graph, REST APIs, security analytics, and SIEM concepts.

• Working knowledge of Microsoft Entra ID, role-based access, Conditional Access, and Microsoft Purview capabilities related to email.

• Ability to manage multiple priorities, follow change and incident-management processes, and produce clear technical documentation.

• Strong analytical, communication, collaboration, and customer-service skills, including the ability to explain technical risk to non-technical stakeholders.
  

Education & Prior Experience

• Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience.

• At least 6 years of progressive experience in enterprise messaging or cybersecurity, including 3 years of direct email security administration in a Microsoft 365 environment.

• Production experience with Proofpoint, Exchange Online, EOP, and Microsoft Defender for Office 365.

• Experience handling complex email security incidents, platform changes, policy updates, upgrades, or service improvements.

• Experience in a large, distributed, highly available, or regulated environment is preferred.

Preferred Certifications

• Current Proofpoint email security certification.

• Current Microsoft security, identity, messaging, or security operations certification.

• Security+, CISSP, CCSP, GIAC, or another relevant cybersecurity certification.

Additional Expectations

• Maintain current knowledge of email security threats, product changes, vulnerabilities, and industry practices.

• Exercise discretion when handling confidential, privileged, client, personnel, and security-sensitive information.

• Work effectively in a remote or distributed team and be available for scheduled maintenance or urgent response outside normal business hours when required.

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to move from workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments.
• This position may also be sedentary and require the employee to sit for extended periods of time.
• Requires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

About Us

Global scale with street smarts

With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008.

IMPORTANT NOTICE: Fraudulent Job Ads

Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following:

• Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with Lateral Hub, LinkedIn, Glassdoor, and Indeed should be treated with caution.

• No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team.

• Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview.

We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com.

Thank you for your diligence and for your interest in joining Greenberg Traurig.

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